At a Glance
- Tasks: Install, service, and calibrate weighing equipment while supporting sales activities.
- Company: Established UK provider of weighing and calibration solutions.
- Benefits: Competitive salary, company van, overtime, and commission opportunities.
- Other info: Enjoy a mix of workshop and customer site work with career growth potential.
- Why this job: Join a dynamic team and make a real impact in the engineering field.
- Qualifications: Full UK driving licence and engineering or service background preferred.
The predicted salary is between 35000 - 35000 € per year.
Location: West Midlands based. Majority workshop based with occasional UK travel.
Salary: £35,000 basic OTE: Enhanced with door-to-door pay, overtime and commission.
Benefits: Company van, overtime, door-to-door pay, commission opportunity.
An established UK provider of weighing and calibration solutions is looking to recruit a Field Service Engineer to support its growing service operation. This role is predominantly West Midlands based, with most work carried out in the workshop and local customer sites, alongside occasional national travel.
The role will be split between service engineering and commercial support, with approximately 3 days per week focused on servicing, repairs and calibration work, and 2 days per week supporting pre-sales and sales-related activities.
The Role
You will be responsible for the installation, service, testing, repair and calibration of weighing and associated equipment supplied or supported by the business. Work will take place at customer premises, within the service centre, or at other locations as required.
In addition to hands-on service work, you will also support customers with technical pre-sales activity. This will include understanding customer requirements, identifying suitable weighing and calibration solutions, preparing quotations, and supporting the sales process. Commission will be attached to successful sales opportunities generated through this part of the role.
Accurate completion of service reports, certification documentation and quotation details will be a core part of the position, alongside maintaining high standards of customer service and compliance.
Key Responsibilities
- Install, service, test, repair and calibrate weighing equipment.
- Carry out work at customer sites and within the workshop.
- Spend approximately 3 days per week on service, repair and calibration activity.
- Spend approximately 2 days per week supporting pre-sales and sales activity.
- Understand customer requirements and identify suitable technical solutions.
- Prepare quotations for customers, with commission attached to successful sales.
- Complete service, certification and quotation documentation accurately and on time.
- Adhere to all health and safety standards at all times.
- Undertake additional duties appropriate to a Service Engineer role.
Requirements
- Full UK driving licence. Company van provided.
- Engineering or service background, ideally within weighing, calibration, or electro-mechanical equipment.
- Commercial awareness and confidence speaking with customers.
- Ability to understand customer requirements and recommend suitable solutions.
- Strong attention to detail and documentation.
- Professional and customer-focused approach.
Field Service Engineer Weighing Equipment in West Bromwich employer: WR Engineering
As a leading provider of weighing and calibration solutions, we pride ourselves on fostering a supportive and dynamic work environment in the West Midlands. Our employees enjoy competitive salaries, a company van, and opportunities for overtime and commission, all while working closely with a dedicated team that values professional growth and customer satisfaction. Join us to be part of a company that not only invests in your career development but also encourages a collaborative culture where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Weighing Equipment in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills in servicing, repairs, and customer interaction can shine through in your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Field Service Engineer Weighing Equipment in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with weighing and calibration equipment, and don’t forget to mention any relevant engineering background. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on experience, customer service skills, and any commercial awareness you have. Let us know why you’re excited about joining our team!
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documentation is spot on. It shows us you’ll do the same with service reports and quotations!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at WR Engineering
✨Know Your Weighing Equipment
Make sure you brush up on your knowledge of weighing and calibration equipment. Familiarise yourself with the specific tools and technologies mentioned in the job description. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Demonstrate Customer Focus
Since this role involves a lot of customer interaction, be prepared to discuss how you've successfully handled customer requirements in the past. Share examples where you identified solutions that met their needs, as this will highlight your commercial awareness and customer-focused approach.
✨Prepare for Technical Questions
Expect to face technical questions related to installation, servicing, and calibration processes. Review common issues that arise in these areas and think about how you would troubleshoot them. Being able to articulate your thought process will impress the interviewers.
✨Showcase Your Documentation Skills
Attention to detail is key in this role, especially when it comes to completing service reports and quotations. Bring examples of documentation you've worked on in previous roles, or be ready to discuss how you ensure accuracy and compliance in your work.
