At a Glance
- Tasks: Install, service, and calibrate weighing equipment while supporting sales activities.
- Company: Established UK provider of weighing and calibration solutions.
- Benefits: Competitive salary, company van, overtime pay, and commission opportunities.
- Other info: Enjoy a mix of workshop and customer site work with career growth potential.
- Why this job: Join a dynamic team and make a real impact in the engineering field.
- Qualifications: Full UK driving licence and engineering or service background preferred.
The predicted salary is between 35000 - 35000 € per year.
An established UK provider of weighing and calibration solutions is looking to recruit a Field Service Engineer to support its growing service operation. This role is predominantly West Midlands based, with most work carried out in the workshop and local customer sites, alongside occasional national travel.
The role will be split between service engineering and commercial support, with approximately 3 days per week focused on servicing, repairs and calibration work, and 2 days per week supporting pre-sales and sales-related activities.
The RoleYou will be responsible for the installation, service, testing, repair and calibration of weighing and associated equipment supplied or supported by the business. Work will take place at customer premises, within the service centre, or at other locations as required.
In addition to hands-on service work, you will also support customers with technical pre-sales activity. This will include understanding customer requirements, identifying suitable weighing and calibration solutions, preparing quotations, and supporting the sales process. Commission will be attached to successful sales opportunities generated through this part of the role.
Accurate completion of service reports, certification documentation and quotation details will be a core part of the position, alongside maintaining high standards of customer service and compliance.
Key Responsibilities- Install, service, test, repair and calibrate weighing equipment
- Carry out work at customer sites and within the workshop
- Spend approximately 3 days per week on service, repair and calibration activity
- Spend approximately 2 days per week supporting pre-sales and sales activity
- Understand customer requirements and identify suitable technical solutions
- Prepare quotations for customers, with commission attached to successful sales
- Complete service, certification and quotation documentation accurately and on time
- Adhere to all health and safety standards at all times
- Undertake additional duties appropriate to a Service Engineer role
- Full UK driving licence. Company van provided
- Engineering or service background, ideally within weighing, calibration, or electro-mechanical equipment
- Commercial awareness and confidence speaking with customers
- Ability to understand customer requirements and recommend suitable solutions
- Strong attention to detail and documentation
- Professional and customer-focused approach
Field Service Engineer Weighing Equipment in Oldbury employer: WR Engineering
As a leading provider of weighing and calibration solutions, we pride ourselves on fostering a supportive work culture that prioritises employee growth and development. Our Field Service Engineers enjoy competitive salaries enhanced by door-to-door pay, overtime, and commission opportunities, all while working predominantly in the West Midlands with a focus on local customer engagement. Join us to be part of a dynamic team where your technical skills are valued, and your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Weighing Equipment in Oldbury
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills in servicing, repairs, and calibration can benefit the company and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Service Engineer Weighing Equipment in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with weighing and calibration equipment, and don’t forget to mention any relevant engineering background. We want to see how your skills match what we’re looking for!
Show Off Your Customer Skills:Since this role involves a lot of customer interaction, it’s important to showcase your commercial awareness and ability to understand customer needs. Share examples of how you’ve successfully communicated with clients in the past – we love a good story!
Be Detail-Oriented:Accuracy is key in this role, especially when it comes to completing service reports and quotations. Make sure your application reflects your attention to detail. A well-organised application will show us that you can handle the documentation side of things!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at WR Engineering
✨Know Your Weighing Equipment
Make sure you brush up on your knowledge of weighing and calibration equipment before the interview. Familiarise yourself with common issues, solutions, and the latest technologies in the field. This will not only show your technical expertise but also your genuine interest in the role.
✨Demonstrate Customer Focus
Since this role involves a lot of customer interaction, be prepared to discuss how you've successfully handled customer requirements in the past. Share specific examples where you identified solutions that met their needs, as this will highlight your commercial awareness and customer-focused approach.
✨Prepare for Technical Questions
Expect some technical questions related to service engineering and calibration processes. Brush up on your problem-solving skills and be ready to explain how you would approach common scenarios. This will help you demonstrate your hands-on experience and ability to think on your feet.
✨Showcase Your Attention to Detail
Given the importance of accurate documentation in this role, be ready to discuss how you ensure precision in your work. You might want to mention any systems or methods you use to keep track of service reports and quotations, as this will reassure them of your reliability and professionalism.
