At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, bonuses, and ongoing training.
- Other info: Flexible working with excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact in the industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the South West of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Newport employer: WR Engineering
Join a leading UK provider of industrial doors and loading bay solutions, where your role as a Service Engineer will be supported by a strong commitment to employee development and a people-focused culture. With competitive pay, generous benefits including overtime, on-call allowances, and ongoing training, you'll thrive in a dynamic environment that values your contributions and offers long-term career growth across the South West of England.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or internships related to service engineering. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Prepare for interviews by practising common questions specific to service engineering roles. Think about scenarios where you've solved problems or improved customer satisfaction – these stories will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Service Engineer Industrial Doors in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Highlight your key achievements and experiences without fluff!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with servicing, maintenance, and fault-finding. This will show that you’re not just a good talker but also have the skills to back it up.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific instances where you diagnosed issues or improved processes. This will demonstrate your ability to think on your feet and provide solutions, which is crucial for a Service Engineer.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to discuss how you’ve delivered excellent service in the past. Share stories that highlight your communication skills and how you’ve built relationships with clients. This will help them see you as a great fit for their team.
✨Be Ready to Discuss Flexibility
The job requires travel and participation in an on-call rota, so be prepared to talk about your availability and willingness to adapt. Highlight any previous experiences where you’ve had to be flexible with your schedule, as this will reassure them that you can handle the demands of the role.
