At a Glance
- Tasks: Service and maintain industrial doors, ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and gym perks.
- Other info: Flexible working with excellent career growth opportunities.
- Why this job: Join a growing team and develop your engineering skills while making an impact.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
The predicted salary is between 35000 - 42000 £ per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across London. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000 OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday plus bank holidays
- Pension, life assurance, sick pay
- Gym contribution perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Millbrook employer: WR Engineering
Join a well-established leader in industrial doors and loading bay solutions, where your role as a Service Engineer will be pivotal in maintaining our strong reputation for service quality across London. With a people-focused culture, we offer competitive salaries, generous benefits including overtime pay, ongoing training, and a supportive environment that fosters career growth and stability. Experience the unique advantage of working in a dynamic industry while enjoying a work-life balance with flexible hours and a comprehensive perks platform.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Millbrook
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and customer feedback. This will help us tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in servicing and maintaining equipment can directly benefit the company.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've diagnosed and fixed issues in the past. This is key for a Service Engineer role, and we want to hear your success stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Engineer Industrial Doors in Millbrook
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of your past experiences that relate to the key responsibilities mentioned in the job description.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This helps us understand your background quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any specific projects you've worked on that relate to the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've delivered excellent service in the past. Think about situations where you resolved issues or went above and beyond for a client.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you'd handle a breakdown response or a tricky maintenance issue, so think through your approach and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared that show your interest in the company and the role. You could ask about their approach to ongoing training or how they support their engineers in the field.
