At a Glance
- Tasks: Service and maintain industrial doors, ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, bonuses, and gym contributions.
- Other info: Flexible travel, ongoing training, and excellent career growth opportunities.
- Why this job: Join a growing company and develop your engineering skills while making an impact.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Liverpool employer: WR Engineering
Join a leading UK provider of industrial doors and loading bay solutions, where your role as a Service Engineer in Liverpool will be supported by a strong commitment to employee development and a people-focused culture. With competitive pay, generous benefits including overtime, on-call allowances, and ongoing training, you will thrive in an environment that values your contributions and offers long-term career prospects. Experience the satisfaction of working with major clients across retail and logistics while enjoying a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or internships related to service engineering. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Prepare for interviews by practising common questions specific to service engineering roles. Think about scenarios where you've solved problems or improved customer satisfaction – these stories will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Service Engineer Industrial Doors in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in electrical, mechanical, or hydraulic engineering makes you a perfect fit for us. Keep it engaging and personal!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to mention any previous experience where you’ve delivered excellent service. We love candidates who can keep our customers happy while getting the job done!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any relevant engineering disciplines. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in field service. Think about specific instances where you diagnosed issues or improved customer satisfaction. This will demonstrate your ability to think on your feet and provide solutions under pressure.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent service. Share stories that highlight your communication skills and how you've built relationships with clients. This will help convey that you understand the importance of customer satisfaction in this position.
✨Be Ready to Discuss Flexibility
The job requires travel and participation in an on-call rota, so be prepared to discuss your availability and willingness to adapt. Highlight any past experiences where you've successfully managed your time and commitments, showing that you're ready to meet the demands of the role.
