At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and gym contributions.
- Other info: Flexible travel, ongoing training, and excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact in the engineering field.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Humber employer: WR Engineering
Join a leading UK provider of industrial doors and loading bay solutions, where you will be part of a well-established team known for its commitment to service quality and customer satisfaction. With a strong focus on employee development, you will benefit from ongoing training, competitive pay, and a supportive work culture that values your contributions. Located in York, this role offers not only a competitive salary but also generous holiday allowances, a pension scheme, and unique perks that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with industrial doors or loading bay equipment. Whether it's through volunteering or side projects, showing that you can troubleshoot and maintain these systems will make you stand out.
✨Tip Number 3
Prepare for the interview by brushing up on your fault-finding and problem-solving skills. Be ready to share specific examples of how you've tackled challenges in the past. This will show potential employers that you're not just talk; you can deliver results!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates.
We think you need these skills to ace Service Engineer Industrial Doors in Humber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with industrial doors or similar equipment, and don’t forget to showcase your fault-finding and problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits perfectly with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight any relevant experience in your application. We value high standards of customer service, so share examples of how you've gone above and beyond in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our growing team!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any relevant engineering disciplines. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific instances where you diagnosed issues or improved processes. This will help demonstrate your strong fault-finding and problem-solving skills, which are crucial for a Service Engineer.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent customer service. Share experiences where you went above and beyond to ensure customer satisfaction, as this will highlight your ability to maintain long-term relationships.
✨Be Ready to Discuss Flexibility
The job requires travel and participation in an on-call rota, so be prepared to discuss your availability and willingness to adapt. Highlight any past experiences where you successfully managed your time and commitments, showing that you can handle the demands of the role.
