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- Tasks: Support sales and technical teams by processing orders and handling customer queries.
- Company: Join a leading recruitment partner in engineering and manufacturing.
- Benefits: Competitive salary and opportunities for career growth.
- Why this job: Be the central point of contact, making a real difference in daily operations.
- Qualifications: Experience in admin roles and strong communication skills required.
- Other info: Fast-paced environment with a focus on teamwork and efficiency.
The predicted salary is between 27000 - 27000 £ per year.
Our client is looking for a Controls and Automation Administrator to join their busy team. You will play a key part in supporting the sales and technical function by ensuring orders are processed accurately and efficiently using our CRM system. You will be a central point of contact for customers, suppliers, and internal teams, helping to maintain smooth day-to-day operations across the department.
Responsibilities include:
- Process customer orders using the CRM system
- Handle incoming calls from clients and suppliers
- Check stock availability and update customers accordingly
- Respond to logistics and delivery related queries
- Deal with non-technical customer enquiries in a professional manner
- Support the sales and technical teams with general administrative duties
- Assist with packing small items for despatch when required
- Maintain accurate records and ensure efficient workflow across the department
Skills & Experience:
- Experienced in a general administrative or office support role
- Confident, proactive, and able to ensure tasks are followed through
- Comfortable working in a busy, pressurised environment
- Computer literate with fast and accurate keyboard skills
- Familiar with CRM systems (desirable)
- Experienced in a manufacturing, electrical, or engineering environment (desirable)
- Strong in communication and able to deal confidently with customers and suppliers
Locations
Controls and Automation Administrator in Cheshire, Crewe employer: Wr Engineering
Contact Detail:
Wr Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controls and Automation Administrator in Cheshire, Crewe
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your skills match what they’re looking for, especially around CRM systems and customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Controls and Automation Administrator in Cheshire, Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Controls and Automation Administrator role. Highlight your experience in administrative or office support roles, and don’t forget to mention any familiarity with CRM systems. We want to see how you fit into our busy team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your proactive attitude and how you handle tasks in a pressurised environment. We love seeing enthusiasm!
Show Off Your Communication Skills: Since you'll be dealing with customers and suppliers, it's crucial to showcase your strong communication skills. In your application, give examples of how you've successfully managed customer enquiries or collaborated with teams in the past. We value clear communicators!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Wr Engineering
✨Know Your CRM Systems
Since the role involves processing customer orders using a CRM system, make sure you brush up on your knowledge of any relevant systems. If you have experience with specific CRM software, be ready to discuss how you've used it effectively in past roles.
✨Showcase Your Communication Skills
As a central point of contact for customers and suppliers, strong communication is key. Prepare examples of how you've handled customer queries or resolved issues in a professional manner. This will demonstrate your ability to maintain smooth operations.
✨Demonstrate Your Proactivity
The job requires someone who is confident and proactive. Think of instances where you've taken the initiative to improve processes or support your team. Sharing these experiences will highlight your suitability for a busy, pressurised environment.
✨Prepare for Technical Questions
Even though the role is administrative, having a basic understanding of manufacturing, electrical, or engineering concepts can set you apart. Brush up on relevant terminology and be prepared to discuss how your background aligns with the technical aspects of the role.