At a Glance
- Tasks: Install, service, and calibrate weighing equipment while supporting sales activities.
- Company: Established UK provider of weighing and calibration solutions.
- Benefits: Competitive salary, company van, overtime pay, and commission opportunities.
- Other info: Enjoy a mix of workshop and customer site work with great career growth.
- Why this job: Join a dynamic team and make a real impact in the engineering field.
- Qualifications: Full UK driving licence and engineering background preferred.
The predicted salary is between 35000 - 35000 € per year.
A Field Service Engineer is required to support the growing service operation of an established UK provider of weighing and calibration solutions. This role is predominantly based in the West Midlands, with most work carried out in the workshop and local customer sites, alongside occasional national travel.
Salary: £35,000 basic OTE: Enhanced with door-to-door pay, overtime and commission
Benefits: Company van, overtime, door-to-door pay, commission opportunity
The Role:
- Responsible for the installation, service, testing, repair and calibration of weighing and associated equipment.
- Work will take place at customer premises, within the service centre, or at other locations as required.
- Support customers with technical pre-sales activity, including understanding customer requirements and identifying suitable solutions.
- Prepare quotations and support the sales process, with commission attached to successful sales opportunities.
- Complete service reports, certification documentation and quotation details accurately.
- Maintain high standards of customer service and compliance.
Key Responsibilities:
- Install, service, test, repair and calibrate weighing equipment.
- Carry out work at customer sites and within the workshop.
- Spend approximately 3 days per week on service, repair and calibration activity.
- Spend approximately 2 days per week supporting pre-sales and sales activity.
- Understand customer requirements and identify suitable technical solutions.
- Prepare quotations for customers, with commission attached to successful sales.
- Complete service, certification and quotation documentation accurately and on time.
- Adhere to all health and safety standards at all times.
- Undertake additional duties appropriate to a Service Engineer role.
Requirements:
- Full UK driving licence (Company van provided).
- Engineering or service background, ideally within weighing, calibration, or electro-mechanical equipment.
- Commercial awareness and confidence speaking with customers.
- Ability to understand customer requirements and recommend suitable solutions.
- Strong attention to detail and documentation.
- Professional and customer-focused approach.
Field Service Engineer Weighing Equipment in Chelmsford employer: WR Engineering
As a leading provider of weighing and calibration solutions, we pride ourselves on fostering a supportive and dynamic work environment in the West Midlands. Our employees enjoy competitive salaries, enhanced pay structures including door-to-door compensation, and opportunities for overtime and commission, all while working predominantly in a workshop setting with occasional travel. We are committed to employee growth, offering training and development opportunities that empower our team to excel in both technical and commercial aspects of their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Weighing Equipment in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills in servicing, repairs, and customer interaction can shine through in your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Field Service Engineer Weighing Equipment in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with weighing and calibration equipment, and don’t forget to mention any relevant engineering background. We want to see how your skills match what we’re looking for!
Show Off Your Customer Skills:Since this role involves a lot of customer interaction, it’s important to showcase your commercial awareness and ability to understand customer needs. Share examples of how you’ve successfully communicated with clients in the past – it’ll make you stand out to us!
Be Detail-Oriented:Accuracy is key in this role, especially when it comes to completing service reports and quotations. Make sure your application reflects your attention to detail. We love candidates who can demonstrate their meticulous nature!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Let’s get your application rolling!
How to prepare for a job interview at WR Engineering
✨Know Your Weighing Equipment
Make sure you brush up on your knowledge of weighing and calibration equipment before the interview. Familiarise yourself with the types of equipment the company uses and be ready to discuss your experience with similar tools. This will show that you're not just a good fit for the role, but also genuinely interested in what they do.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've successfully handled customer queries or issues in the past. Highlight your ability to understand customer requirements and provide tailored solutions, as this will be key in both service and pre-sales activities.
✨Prepare for Technical Questions
Expect some technical questions related to installation, servicing, and calibration processes. Brush up on relevant engineering principles and be ready to explain how you would approach specific scenarios. This will help demonstrate your problem-solving skills and technical expertise.
✨Show Your Commercial Awareness
Since part of the role involves supporting sales activities, it’s important to show that you understand the commercial side of things. Be ready to discuss how you can contribute to generating sales opportunities and preparing quotations. This will highlight your proactive approach and understanding of the business.
