At a Glance
- Tasks: Service and maintain industrial doors and loading bay equipment across the North West.
- Company: Leading UK provider with a strong reputation in service quality.
- Benefits: Competitive salary, overtime pay, bonuses, and generous holiday allowance.
- Other info: Flexible working with ongoing training and excellent career prospects.
- Why this job: Join a growing company and make a real impact in customer satisfaction.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
The predicted salary is between 35000 - 42000 £ per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role
You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Industrial Doors Field Engineer – Service & On-Call in Castleton employer: WR Engineering
Join a leading UK provider of industrial doors and loading bay solutions, where your role as an Industrial Doors Field Engineer will be supported by a strong commitment to employee development and a people-focused culture. With competitive pay, generous benefits including overtime, on-call allowances, and ongoing training, you will thrive in a dynamic environment that values customer satisfaction and operational excellence across the North West. This is not just a job; it's a pathway to a rewarding career with a company renowned for its service quality and long-term relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Industrial Doors Field Engineer – Service & On-Call in Castleton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to servicing and maintaining industrial doors. Show off your fault-finding skills and problem-solving abilities – they’re key in this role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and experience – we’re always looking for talented individuals!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Industrial Doors Field Engineer – Service & On-Call in Castleton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background fits with our company values. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Your Customer Service Skills:Since delivering high standards of customer service is key for us, make sure to include examples of how you've excelled in customer-facing roles. Highlight any experiences where you’ve gone above and beyond to ensure customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any specific projects you've worked on that relate to the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service. Prepare to share how you handle difficult situations or complaints, as well as how you ensure customer satisfaction.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would approach a breakdown response or a planned preventative maintenance task. Think through your problem-solving process and be ready to explain it clearly.
✨Flexibility is Key
Highlight your willingness to travel and participate in the on-call rota. Companies value candidates who are adaptable and can manage their time effectively, so be prepared to discuss how you handle on-call duties and travel commitments.
