At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, bonuses, and gym contributions.
- Other info: Enjoy ongoing training and excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact in the engineering field.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the South of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Cardiff employer: WR Engineering
Join a leading UK provider of industrial doors and loading bay solutions, where your role as a Service Engineer will be pivotal in maintaining our strong reputation for service quality across the South of England. With a focus on employee growth, we offer ongoing training, competitive salaries, and a supportive work culture that values your contributions and fosters long-term career development. Enjoy a comprehensive benefits package, including generous holiday allowances, a company van, and perks that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or take on freelance gigs related to service engineering. This not only boosts your CV but also shows potential employers that you're proactive and passionate about your field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to service engineering roles. Think about scenarios where you've solved problems or improved customer satisfaction, as these will really impress hiring managers.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Service Engineer Industrial Doors in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with industrial doors or similar equipment, and don’t forget to showcase your fault-finding and problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits perfectly with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight any previous experience where you’ve delivered excellent customer service. We value strong relationships with our clients, so let us know how you’ve made a difference in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with servicing, maintenance, and fault-finding. This will show that you’re not just a good talker but also have the skills to back it up.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific instances where you diagnosed issues or improved processes. This will demonstrate your ability to think on your feet and provide high levels of customer satisfaction.
✨Be Customer-Focused
Since this role involves a lot of customer interaction, be ready to discuss how you handle customer service situations. Share stories that highlight your communication skills and your commitment to delivering a great service, especially when under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth plans or their approach to training and development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
