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For Companies At a Glance
- Tasks: Manage customer relationships and coordinate complex manufacturing projects.
- Company: Established electronics manufacturer with a focus on innovation.
- Benefits: Competitive salary, bonus scheme, private healthcare, and enhanced holiday entitlement.
- Why this job: Be the key contact for customers and drive exciting projects in a dynamic environment.
- Qualifications: Experience in account management or technical sales, strong communication skills.
- Other info: Opportunity for occasional travel across the UK and Europe.
The predicted salary is between 28000 - 42000 £ per year.
Salary: circa £35,000 + bonus + benefits
Location: Office-based (UK) with occasional UK & European travel
The Role
We are recruiting an Account Manager for an established electronics manufacturing environment. This position is focused on managing and developing customer relationships while supporting the delivery of technically complex manufacturing projects. You will act as the main point of contact for assigned customers, ensuring their requirements are understood and aligned with internal manufacturing capabilities. The role involves account management, project coordination, and identification of growth opportunities.
Key responsibilities include:
- Managing customer relationships and expectations through clear, professional communication
- Coordinating the transfer and implementation of new projects from development to production
- Working closely with customer purchasing, engineering, and design teams
- Identifying and developing new opportunities within existing accounts
- Liaising with internal teams to ensure smooth delivery and high customer satisfaction
- Processing sales orders and supporting the New Product Introduction (NPI) process
The Candidate
You will have experience in a customer-facing account management or technical sales role, ideally within an engineering or outsourced manufacturing environment.
Key requirements:
- Strong commercial and negotiation skills
- Confidence presenting to customers and internal stakeholders
- Excellent communication and relationship-building ability
- Strong organisation and time management skills
- Calm, methodical approach under pressure
- Analytical problem-solving capability
- Proficiency in Microsoft Word and Excel
- Experience using MRP/ERP systems (desirable)
- Working knowledge of automated SMT PCB assembly (desirable)
Package
Salary circa £35,000
Sales-based bonus scheme
Private healthcare
Enhanced holiday entitlement
Enhanced family leave
Employee Assistance Programme
Additional Information
This is an office-based role with occasional UK and European travel.
Account Manager in Cardiff employer: Wr Engineering
Contact Detail:
Wr Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you understand their business and how you can help manage customer relationships effectively. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your presentation skills! As an Account Manager, you'll need to communicate clearly with customers and internal teams. Grab a friend and run through some mock presentations to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in customer-facing positions and any relevant technical sales experience. We want to see how your skills align with managing customer relationships and project coordination.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed accounts or projects in the past. We love seeing your personality come through!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Whether it's in your CV, cover letter, or any additional documents, we want to see that you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Wr Engineering
✨Know Your Stuff
Before the interview, make sure you understand the company and its products inside out. Familiarise yourself with their manufacturing processes and any recent projects they've undertaken. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Communication Skills
As an Account Manager, clear communication is key. Prepare examples of how you've successfully managed customer relationships in the past. Think about times when you had to coordinate between different teams or resolve conflicts, and be ready to share those stories.
✨Demonstrate Problem-Solving Ability
Be prepared to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your analytical skills and methodical approach to problem-solving, as these are crucial for managing complex projects and customer expectations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's future projects, team dynamics, or how they measure success in the Account Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.
