At a Glance
- Tasks: Install, service, and calibrate weighing equipment while supporting sales activities.
- Company: Established UK provider of weighing and calibration solutions.
- Benefits: Competitive salary, company van, overtime pay, and commission opportunities.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the engineering field.
- Qualifications: Full UK driving licence and engineering background preferred.
The predicted salary is between 35000 - 35000 € per year.
A Field Service Engineer is required to support the growing service operation of an established UK provider of weighing and calibration solutions. This role is predominantly based in the West Midlands, with most work carried out in the workshop and local customer sites, alongside occasional national travel.
Salary: £35,000 basic
OTE: Enhanced with door-to-door pay, overtime and commission
Benefits: Company van, overtime, door-to-door pay, commission opportunity
The Role:
- Responsible for the installation, service, testing, repair and calibration of weighing and associated equipment.
- Work will take place at customer premises, within the service centre, or at other locations as required.
- Support customers with technical pre-sales activity, including understanding customer requirements, identifying suitable solutions, preparing quotations, and supporting the sales process.
- Accurate completion of service reports, certification documentation and quotation details.
- Maintain high standards of customer service and compliance.
Key Responsibilities:
- Install, service, test, repair and calibrate weighing equipment.
- Carry out work at customer sites and within the workshop.
- Spend approximately 3 days per week on service, repair and calibration activity.
- Spend approximately 2 days per week supporting pre-sales and sales activity.
- Understand customer requirements and identify suitable technical solutions.
- Prepare quotations for customers, with commission attached to successful sales.
- Complete service, certification and quotation documentation accurately and on time.
- Adhere to all health and safety standards at all times.
- Undertake additional duties appropriate to a Service Engineer role.
Requirements:
- Full UK driving licence (Company van provided).
- Engineering or service background, ideally within weighing, calibration, or electro-mechanical equipment.
- Commercial awareness and confidence speaking with customers.
- Ability to understand customer requirements and recommend suitable solutions.
- Strong attention to detail and documentation.
- Professional and customer-focused approach.
Field Service Engineer Weighing Equipment in Birmingham employer: WR Engineering
As a leading provider of weighing and calibration solutions in the West Midlands, we pride ourselves on fostering a supportive work culture that prioritises employee growth and development. Our Field Service Engineers enjoy competitive salaries with enhanced pay structures, including door-to-door pay and commission opportunities, alongside a company van for convenience. With a focus on both technical service and commercial support, this role offers a unique blend of hands-on engineering and customer engagement, making it an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Weighing Equipment in Birmingham
✨Tip Number 1
Get to know the company before your interview! Research their services, values, and recent projects. This will help us tailor our conversation and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. We want to sound confident when discussing our experience with weighing and calibration equipment.
✨Tip Number 3
Show off our problem-solving skills! Be ready to share examples of how we've tackled challenges in previous roles, especially those related to service engineering or customer interactions.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can go a long way in keeping us on their radar. Plus, it shows our enthusiasm for the role!
We think you need these skills to ace Field Service Engineer Weighing Equipment in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with weighing and calibration equipment. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Field Service Engineer position and how your background makes you the perfect fit. Keep it friendly and professional, just like us at StudySmarter!
Show Off Your Customer Skills:Since this role involves a lot of customer interaction, make sure to mention any experience you have in customer service or sales. We love candidates who can connect with clients and understand their needs!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WR Engineering
✨Know Your Weighing Equipment
Make sure you brush up on your knowledge of weighing and calibration equipment before the interview. Familiarise yourself with the types of equipment the company uses and be ready to discuss your experience with similar tools. This will show that you're not just a good fit for the role, but also genuinely interested in what they do.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about situations where you had to diagnose issues or implement solutions, especially in a field service context. This will highlight your hands-on experience and ability to think on your feet.
✨Understand the Sales Aspect
Since this role involves supporting pre-sales activities, it’s crucial to understand the sales process. Be ready to discuss how you can identify customer needs and suggest appropriate solutions. Showing that you can bridge the gap between technical service and sales will set you apart from other candidates.
✨Be Detail-Oriented
Given the importance of accurate documentation in this role, emphasise your attention to detail during the interview. You might want to mention any previous experiences where your meticulousness led to successful outcomes, whether in service reports or customer interactions. This will reassure them that you can handle the administrative side of the job effectively.
