At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, bonuses, and ongoing training.
- Other info: Flexible travel, great career prospects, and a supportive work environment.
- Why this job: Join a growing team and make a real impact in the engineering field.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role: You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000 OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Birkenhead employer: WR Engineering
Join a well-established leader in industrial doors and loading bay solutions, where your role as a Service Engineer will be supported by a strong commitment to employee development and a people-focused culture. With competitive pay, generous benefits including overtime, on-call allowances, and ongoing training, you'll thrive in an environment that values your contributions and offers long-term career growth opportunities across the North of England.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with industrial doors or loading bay equipment. Whether it's through volunteering or side projects, showing that you can troubleshoot and repair will make you stand out.
✨Tip Number 3
Prepare for the interview by brushing up on your fault-finding and problem-solving skills. Be ready to share specific examples of how you've tackled challenges in the past. We want to see that you can think on your feet!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Service Engineer Industrial Doors in Birkenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing enthusiasm and a personal touch, so let your personality come through!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand your fit for the Service Engineer position quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with servicing, maintenance, and fault-finding. The more you can demonstrate your expertise, the better!
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific instances where you diagnosed issues or improved processes. This will show that you can think on your feet and handle the demands of the job.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be prepared to talk about your approach to delivering excellent service. Share stories that highlight your ability to communicate effectively and maintain strong relationships with clients.
✨Be Ready for Flexibility
Understand that this position requires travel and participation in an on-call rota. Be honest about your availability and willingness to adapt to the needs of the job. Showing that you're flexible will make you a more attractive candidate.
