At a Glance
- Tasks: Manage warm leads and sell service solutions to existing customers.
- Company: Join a growing technical services business with a supportive team.
- Benefits: Competitive salary, commission, quarterly bonuses, and hybrid working.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Make an impact in a warm sales role with existing accounts.
- Qualifications: Experience in sales or customer service and strong organisational skills.
The predicted salary is between 40000 - 42000 £ per year.
A growing technical services business is looking for a Service Sales Executive to join its aftersales/service sales team. This is a warm sales role, working with existing customers to identify and secure service-related opportunities. This would suit someone from a service sales, aftersales, customer service or internal sales background who is highly organised, commercially focused and confident managing customer relationships.
The Role
- Manage warm leads and opportunities from existing customers
- Sell service solutions including maintenance agreements, warranty extensions, commissioning, repairs, hire and replacement works
- Prepare quotations and follow up with customers to close sales
- Build strong relationships with customers via phone and email
- Work closely with service engineers, coordinators, project teams and technical colleagues
- Manage sales administration, order processing and customer documentation
- Support the wider service sales team with pipeline management and reporting
The Candidate
- Experience in sales, service sales, aftersales or customer service
- Strong organisation and time management skills
- Confident speaking with customers and managing multiple enquiries
- Commercially aware with the ability to negotiate and close opportunities
- Good IT and administration skills
- Self-motivated, proactive and comfortable working to targets
- Full UK driving licence preferred
Package
- £40,000 - £42,000 basic salary
- £18,000 - £20,000 OTE commission
- Quarterly bonus based on team target achievement
- Hybrid working, 3 days in the office
- Monday to Friday role
- Opportunity to join a growing service sales team with warm leads and existing accounts
After Sales Executive in Basingstoke employer: WR Engineering
Join a dynamic and growing technical services business in Hampshire as an After Sales Executive, where you will thrive in a supportive hybrid work environment. With a competitive salary and generous commission structure, we prioritise employee growth and foster a collaborative culture that encourages strong relationships with both customers and colleagues. Our commitment to your professional development and the opportunity to work with warm leads makes this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Executive in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your existing contacts and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in service sales and how you can bring value to the team. A confident, clear pitch can make all the difference when you're chatting with potential employers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the After Sales Executive position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Don’t miss out on your chance to join a growing service sales team!
We think you need these skills to ace After Sales Executive in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in service sales or customer service, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the After Sales Executive role. Mention your confidence in managing customer relationships and how you can contribute to our growing team.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to close sales and manage customer enquiries. Numbers speak volumes, so if you’ve hit targets or improved processes, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at WR Engineering
✨Know Your Product Inside Out
Make sure you understand the service solutions you'll be selling, like maintenance agreements and warranty extensions. Familiarise yourself with the technical aspects so you can confidently discuss them with customers.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with customers in the past. Highlight your ability to manage multiple enquiries and maintain a friendly yet professional rapport.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks. Use specific examples from your previous roles to illustrate your organisational prowess, especially when handling sales administration and order processing.
✨Prepare for Negotiation Scenarios
Think about potential negotiation scenarios you might face in the role. Practice how you would approach closing opportunities and handling objections, as this will show your commercial awareness and confidence.
