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For Companies At a Glance
- Tasks: Lead and manage the Delegated Operations team, ensuring top-notch service delivery.
- Company: Join Berkley Specialty London, a leader in innovative insurance solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to work in a diverse and inclusive culture with excellent career growth.
- Why this job: Shape the future of delegated operations and make a real impact in the insurance industry.
- Qualifications: Strong leadership skills and experience in Lloyd's London Delegated Operations required.
The predicted salary is between 80000 - 100000 £ per year.
Responsibilities
- The Head of Delegated Operations is responsible for helping to define, implement and maintain Berkley Specialty London (BSL) Delegated Strategy and Target Operating Model.
- The Delegated Operations team is responsible for delivering a great service on a day-to-day basis to a range of stakeholders including our customers, Coverholders, brokers, regulators and colleagues.
- Leadership and day-to-day Management of a team responsible for all aspects of Delegated Operations for BSL Underwriting.
- Delegated Onboarding: Manage and co-ordinate onboarding of new Coverholders (including sponsorship to Lloyd's), liaising as necessary with other business functions on relevant matters.
- Bordereaux processing: In conjunction with the Delegated Reporting Manager (direct report to this position) ensure the timely and accurate processing of Risk, Premium Bordereaux.
- Underwriting Controls: Ensure appropriate controls and reporting are in place to adhere to relevant regulator and Berkley standards.
- Delegated Subject Matter Expert: A key point of contact for Delegated Underwriting matters across all classes of business both internally within BSL Underwriting and externally.
- Risk management: Manage the underwriting risk of the portfolio in conjunction with the underwriters, including Line Slip due diligence and new business development specific to Coverholders.
- Vendor management and outsourcing: Responsible for effectively liaising with 3rd party firms to support our delegated operations e.g. Audit / Due diligence as required.
- Operational Resilience: Help to ensure the maintenance of robust and resilient operations, embedding cyber resilience and effective third-party risk management by design and using third-party audits.
- MI Development: Work with the Data and Analytics team to enhance delegated reporting capabilities.
- Continuous improvement: Identifying and acting on opportunities for operational efficiency/effectiveness and innovation. The job holder should be a role model for this and encourage it within their teams.
- Business systems and applications: Support projects to define requirements and make improvements to enhance our capabilities and deliver our Target Operating Model.
- Regulatory requirements: Ensures regulatory requirements are adhered to and all relevant company policies and procedures are up to date.
- Service Level Agreements: Ensure the Delegated Operations team meet key SLAs / KPIs and performance is appropriately monitored.
- Chair quarterly Delegated Underwriting Group. A forum to support the effectiveness of the Delegated Controls Framework.
- Committee attendance: Prepare for and attend relevant committees as required.
- Other matters: Other ad hoc tasks related to Delegated Underwriting / business operations.
Qualifications
- Relevant professional qualifications and a strong academic record.
- Experience managing Lloyd's London Delegated Operations, risk and control functions.
- Experience managing 3rd Party vendor relationships.
- Strong leadership, team building and motivation skills.
- Strong reporting and communication skills, including at Board and Committee Level.
- Ability to independently plan and execute changes required to improve BSL operational performance.
- Ability to work within and promote a diverse and inclusive culture.
- Attend Delegated Underwriting meetings organized by Lloyd’s, LMA and other insurance organizations.
Head of Delegated Operations employer: WR Berkley
Contact Detail:
WR Berkley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delegated Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience with Lloyd's and Delegated Operations. A friendly chat can lead to valuable insights or even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of underwriting controls and risk management. Be ready to discuss how you can enhance operational resilience and improve efficiency in Delegated Operations.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams and fostered a diverse and inclusive culture. We want to see how you can motivate and build strong teams.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Delegated Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Delegated Operations role. Highlight your leadership experience and any relevant qualifications, especially in Lloyd's London Delegated Operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at StudySmarter. Mention specific examples of how you've managed teams and improved operational performance in the past.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at WR Berkley
✨Know Your Delegated Operations Inside Out
Make sure you understand the ins and outs of delegated operations, especially in the context of Lloyd's London. Brush up on key concepts like bordereaux processing and underwriting controls, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
As a Head of Delegated Operations, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams and fostered a positive work environment. Think about times when you motivated your team or implemented changes that improved performance.
✨Be Ready for Regulatory Discussions
Since regulatory compliance is crucial in this role, be prepared to discuss how you've ensured adherence to regulations in past positions. Familiarise yourself with relevant regulations and be ready to share your approach to maintaining compliance and managing risk.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current challenges in delegated operations or how they envision the future of the team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.