Join Our Team – Supervisor (Winchester)
Location: Winchester UK
Type: Full-time
About The Role
We are seeking an experienced Supervisor to oversee the delivery of responsive maintenance works across Winchester. This role is focused on planning, coordinating, and driving the successful completion of repairs while leading a team of multi-trade operatives to achieve service, quality, and performance targets.
You will play a key role in ensuring works are completed efficiently, resources are effectively managed, and customers receive a high standard of service.
Key Responsibilities
- Plan, organise, and monitor daily repair and maintenance activities to ensure work is delivered on time and to specification
- Lead and support a team of multi-trade operatives, driving productivity, quality, and performance standards
- Allocate workloads, manage priorities, and ensure resources are effectively utilised across the programme of works
- Carry out site inspections and quality checks to ensure compliance with company standards and contractual requirements
- Monitor progress against KPIs, identifying and addressing any risks to delivery
- Ensure all work activities are completed in line with health and safety legislation and company procedures
- Manage customer concerns and complaints, taking ownership through to resolution
- Liaise with tenants, contractors, and internal departments to ensure effective communication and service delivery
- Support workforce planning, performance reviews, and continuous improvement initiatives
What We're Looking For
- SSSTS certification (essential)
- Experience supervising planned or responsive maintenance programmes, ideally within social housing
- Strong understanding of multiple trades, including carpentry, plumbing, electrical, and general building maintenance
- Proven ability to manage workloads, resources, and operational performance
- Excellent communication, leadership, and problem-solving skills
- Strong knowledge of health and safety requirements within a maintenance environment
- Full UK driving licence
What You'll Get
- A collaborative and supportive team environment
- Opportunities for career development and training
Competitive Benefits, Including Company Vehicle Or Allowance
- Pension scheme and generous holiday entitlement
Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
Our commitments: Do not remove this text
WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.
We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available.
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Supervisor in Winchester employer: WPS
WPS is an exceptional employer that values its employees by fostering a supportive and collaborative work culture, particularly within the Planned Works Division. Based in Oldham, we offer our Document Controllers not only competitive benefits but also opportunities for professional growth through exposure to diverse social housing projects across the North West. Our commitment to employee development and a focus on meaningful work makes WPS a rewarding place to build your career.
