At a Glance
- Tasks: Lead a £20m+ engineering service, ensuring top-notch performance and team motivation.
- Company: Dynamic company focused on operational excellence and customer satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Join a supportive team with a commitment to continuous improvement and safety.
- Why this job: Make a real impact in a high-stakes role while developing your leadership skills.
- Qualifications: HNC in Construction and proven leadership experience in relevant fields.
The predicted salary is between 50000 - 65000 € per year.
Location: UK-wide
Salary: Competitive + Benefits
Contract: Full-time, Permanent
We're looking for an experienced National Operations Manager to lead the delivery of a £20m+ engineering reactive and maintenance service across multiple contracts. This is a high-impact role responsible for operational performance, commercial success, and building strong, motivated teams that deliver excellent customer outcomes.
What You'll Be Doing
- Leading day-to-day service operations to meet contractual KPIs and deliver exceptional performance
- Managing resources, implementing robust processes, and ensuring full compliance with Health & Safety and quality standards
- Driving commercial performance in partnership with the commercial team
- Developing and coaching a high-performing team, including Contract Managers, Supervisors and Operatives
- Building strong client relationships and identifying new business opportunities
- Overseeing budgets, reporting, and performance reviews
- Deputising for the Technical Services Director when required
What We're Looking For
- Minimum HNC in Construction (or equivalent)
- Proven leadership experience in construction, building maintenance, or social housing
- Strong financial, commercial and operational management capability
- Excellent communication, leadership, and problem-solving skills
- Ability to manage multiple projects, teams and priorities effectively
- High level of SHEQ awareness and commitment to continuous improvement
- IT-proficient (Microsoft Office)
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
National Operations Manager - Mobile Delivery in Wideopen employer: WPS
As a National Operations Manager with us, you will thrive in a dynamic and supportive work environment that prioritises employee development and well-being. Our commitment to fostering a culture of excellence means you will have access to comprehensive training programmes, competitive benefits, and the opportunity to lead impactful projects across the UK. Join us to be part of a forward-thinking team that values innovation and collaboration, ensuring your contributions make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land National Operations Manager - Mobile Delivery in Wideopen
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a National Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience in construction and maintenance. This will help you showcase how you can drive commercial performance and lead high-performing teams.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed resources, implemented processes, and built strong client relationships. Highlight your problem-solving skills and how you've ensured compliance with health and safety standards.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and contributing to our success in delivering exceptional service.
We think you need these skills to ace National Operations Manager - Mobile Delivery in Wideopen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Operations Manager role. Highlight your leadership experience in construction or building maintenance, and don’t forget to showcase your financial and operational management skills. We want to see how you can drive performance and deliver exceptional results!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your experience managing teams and resources, and how you've successfully met KPIs in the past. Remember, we love a good story that shows your passion for delivering excellent customer outcomes.
Showcase Your Problem-Solving Skills:In your application, make sure to highlight specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and come up with effective solutions, so don’t hold back on sharing those success stories!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at WPS
✨Know Your Numbers
As a National Operations Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to operational performance and be ready to discuss how you've driven commercial success in previous roles. Bring specific examples of how you managed budgets or improved KPIs.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about your management style and how it aligns with building motivated teams. Prepare anecdotes that highlight your experience in developing and coaching teams, especially in high-pressure environments. Be ready to discuss how you handle conflict and foster collaboration.
✨Understand Health & Safety Standards
Given the importance of compliance in this position, make sure you're familiar with relevant Health & Safety regulations. Be prepared to discuss how you've implemented safety protocols in past roles and how you ensure your teams adhere to these standards while maintaining quality.
✨Build Rapport with Interviewers
Establishing strong client relationships is key in this role, so use the interview as an opportunity to build rapport with your interviewers. Ask insightful questions about their operations and express genuine interest in their challenges. This will not only show your communication skills but also your commitment to understanding their needs.
