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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering efficient repairs and maintenance services.
- Company: Join WPS, a growing company with a supportive team culture.
- Benefits: Enjoy career progression, regular feedback, and meaningful work that impacts communities.
- Why this job: Shape operations and make a real difference in people's lives.
- Qualifications: Experience in repairs supervision and strong leadership skills required.
- Other info: Be part of a purpose-driven team focused on sustainability and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Bring your energy for fast-paced repairs and people leadership to our growing WPS business in the West Midlands. You’ll support the Project Lead day‑to‑day — and step up to lead the contract when needed — while keeping operations safe, compliant and on track across Voids, Disrepair, Day‑to‑Day Repairs and Planned Works.
What You’ll Do
- Run an efficient operation — optimise resources and embed practical policies and procedures that hit contract requirements and KPIs.
- Own the workflow — make sure all work orders land within target dates and that multi‑trade jobs are booked correctly (right trades, right time, pre‑inspections when needed).
- Lead people & partners — coach, support and performance‑manage our administrators, operatives and sub‑contractors so everyone knows their targets and delivers.
- Champion quality & customer care — drive pre‑ and post‑repair inspections, routine quality checks and proactive communication that keeps customers informed.
- Grow capability — help onboard new colleagues, run regular competency checks and deliver toolbox talks/team meetings that build a high‑performing culture.
- Report & improve — produce weekly contract performance updates, investigate incomplete jobs, and contribute to monthly client performance reviews.
- Partner with the client — maintain a constructive, solutions‑led relationship with client reps, supporting performance reports in approved formats.
- Manage variations & complaints — handle variation requests correctly and resolve queries/complaints from staff, clients and customers.
- Put safety first — manage H&S across the contract in line with our Operating Framework; ensure PPE, vehicles, ID, and site standards are spot‑on.
- Support the commercials — keep a close eye on operating costs and productivity metrics, working with commercial colleagues to ensure the contract’s success.
What You’ll Bring
- Proven supervision experience in a repairs & maintenance environment (multi‑trade operations).
- Confidence leading teams and supply chain partners, with clear, timely communication.
- A track record of meeting KPIs, improving productivity and raising quality.
- Strong planning/scheduling instincts and the ability to solve problems quickly.
- Solid grasp of health & safety compliance and excellent stakeholder management.
Why join us
- Be part of a growing West Midlands operation with genuine scope to shape how we work.
- A supportive team culture with regular feedback, development and progression opportunities.
- Meaningful, customer‑focused work that makes a real difference in our communities.
How To Apply
Ready to take the next step? Apply today and help us deliver a safe, efficient and customer‑first repairs service.
Repairs Supervisor employer: WPS
Contact Detail:
WPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on WPS and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Since the role involves leading teams and managing operations, think of specific examples where you've successfully led a project or resolved a conflict. We want to hear about your experiences!
✨Tip Number 3
Prepare questions for your interviewers! Show your enthusiasm by asking about their current projects or how they measure success in the role. It’s a great way to demonstrate your interest and get insights into the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your professionalism.
We think you need these skills to ace Repairs Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in repairs and maintenance. We want to see how your skills align with the role of Repairs Supervisor, so don’t hold back on showcasing your relevant achievements!
Showcase Leadership Skills: Since this role involves leading teams and managing partners, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully led teams or projects in the past, and how you’ve motivated others to meet their targets.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Include instances where you’ve tackled challenges in a fast-paced environment, especially related to repairs and compliance. This will show us that you’re ready to handle the dynamic nature of the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at WPS
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance. Brush up on your knowledge of multi-trade operations, health and safety compliance, and how to meet KPIs. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you coached or supported colleagues, managed performance, or resolved conflicts. This will demonstrate your ability to lead people and partners effectively.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've had to solve problems quickly, especially in a fast-paced environment. Be prepared to explain your thought process and how you optimised resources or improved productivity in previous roles.
✨Emphasise Customer Care
Since championing quality and customer care is key, come armed with examples of how you've driven customer satisfaction in your previous jobs. Highlight any proactive communication strategies you've used to keep customers informed and happy.