At a Glance
- Tasks: Lead a team of engineers, ensuring top-notch service delivery and compliance.
- Company: Join WPS, a leader in Facilities Management with a focus on sustainability.
- Benefits: Full-time, permanent role with opportunities for career growth and development.
- Other info: Embrace a culture of safety, innovation, and teamwork.
- Why this job: Make a real impact by leading a dynamic team in a fast-paced environment.
- Qualifications: Trade qualification and supervisory experience in Facilities Management required.
The predicted salary is between 35000 - 45000 € per year.
WPS are recruiting a Mobile Supervisor to support our Facilities Management operation on the JLL contract in the Manchester region. This is a key leadership role, supervising a ring‑fenced team of mobile and resident engineers, ensuring contractual compliance, high service delivery standards, and excellent customer satisfaction. You will provide hands‑on supervision, performance management, and technical support while acting as a primary point of contact between WPS engineers and JLL's FM and CM teams.
Key Responsibilities
- Supervise and manage a regional team of Resident and Mobile Engineers
- Ensure all PPM and reactive works are completed within SLA and KPI targets
- Liaise daily with JLL FM's/CM's to ensure service delivery and compliance
- Schedule works effectively in collaboration with planners to maximise first‑time fix
- Carry out pre‑ and post‑inspection checks in line with Wates Professional Standards
- Undertake regular quality audits across planned, reactive, and quoted works
- Support engineer development through inductions, competency checks, and 1‑2‑1s
- Deliver toolbox talks and team meetings with a focus on H&S and wellbeing
- Review timesheets, overtime exceptions, and productivity
- Assist with complaints, queries, and performance reporting
- Contribute hands‑on support where required to maintain service continuity
- Champion sustainability, energy efficiency, and site‑specific improvement initiatives
Health, Safety & Compliance
- Ensure all engineers and subcontractors are fully trained and competent
- Maintain rigorous compliance with H&S, SHEQ, Stop/Go, and IMS audits
- Control subcontractor engagement, inductions, and competency checks
- Ensure safe systems of work and protection of all building users
What We're Looking For
Qualifications (Essential)
- Recognised trade qualification
- IOSH Managing Safely
- Asbestos Duty to Manage
- 18th Edition
Experience & Knowledge
- Supervisory experience within Facilities Management or Building Services
- Strong understanding of statutory compliance within property management
- Knowledge of sustainable technologies and best‑in‑class solutions
- Commercial awareness of contract costs and efficiencies
Skills & Behaviours
- Strong leadership and people‑management skills
- Confident communicator with stakeholders at all levels
- Excellent organisation, diary management, and prioritisation
- IT‑literate (Microsoft Word, Excel, Outlook, PowerPoint)
- Solutions‑focused with good decision‑making ability
- Supportive, assertive, and able to motivate high‑performing teams
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre‑employment checks.
Mobile Supervisor in Manchester employer: WPS
WPS is an exceptional employer, offering a dynamic work environment in Manchester where you can thrive as a Mobile Supervisor. With a strong focus on employee development, sustainability, and a commitment to high service standards, we provide our team with the tools and support needed for professional growth. Join us to be part of a collaborative culture that values leadership, innovation, and the well-being of our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Supervisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at WPS. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for the interview by researching WPS and the JLL contract. Understand their values and how you can contribute to their goals. This will show that you're not just another candidate but someone genuinely interested in making a difference.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and tackled challenges in facilities management. We want to hear about your hands-on experience and how you motivate others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mobile Supervisor in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Supervisor role. Highlight your supervisory experience and any relevant qualifications, like your trade certification or IOSH Managing Safely. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your leadership and people-management skills, and don’t forget to show your enthusiasm for the role.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of statutory compliance within property management. We love candidates who can demonstrate their knowledge of health and safety regulations and sustainable practices.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see more about our company culture while you’re there!
How to prepare for a job interview at WPS
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to facilities management and the specific requirements of the Mobile Supervisor role. Familiarise yourself with key terms like PPM, SLA, and KPI, as well as any relevant legislation or compliance standards.
✨Showcase Your Leadership Skills
Prepare examples that highlight your supervisory experience and how you've successfully managed teams in the past. Think about times when you motivated your team or resolved conflicts, as these stories will demonstrate your leadership capabilities.
✨Communicate Effectively
Practice clear and confident communication. You’ll need to liaise with various stakeholders, so be ready to discuss how you’ve effectively communicated with different teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Solutions-Focused
During the interview, be prepared to discuss how you approach problem-solving. Share specific instances where you identified issues and implemented solutions, especially in relation to service delivery and compliance. This will show that you’re proactive and results-driven.
