At a Glance
- Tasks: Transform complex business challenges into practical tech solutions and drive efficiency.
- Company: Join a forward-thinking organisation investing in technology and operational excellence.
- Benefits: Professional development, career progression, and impactful projects that enhance customer services.
- Other info: Welcoming applications from diverse backgrounds; we value transferable skills.
- Why this job: Play a key role in shaping the future of Property Services with innovative technology.
- Qualifications: Experience as a Business Analyst with strong communication and analytical skills.
The predicted salary is between 37800 - 46200 £ per year.
- Help Shape the Future of Technology in Property Services
- Are you an experienced
IT Business Analyst who enjoys turning complex business challenges into practical technology solutions?
We're looking for a commercially aware and technically curious Business Analyst to join our growing team.
You'll work at the heart of business change, collaborating with operational stakeholders, architects, technical teams, and third-party suppliers to deliver solutions that drive efficiency, improve customer experience, and support long-term growth across our property services operations.
This is an exciting opportunity to play a key role in major technology initiatives, including workforce management, scheduling, systems integration, and digital transformation projects.
- What You'll Be Doing
- Engage with stakeholders to understand business problems, objectives, and opportunities for improvement.
- Elicit, analyse, and document functional and non-functional requirements.
- Translate business needs into clear technical specifications, user stories, and acceptance criteria.
- Map business processes, systems, integrations, and data flows to support solution design.
- Define API, interface, reporting, data migration, and integration requirements.
- Facilitate workshops and build effective relationships across business and technical teams.
- Support solution design, testing, UAT, implementation, and transition into service.
- Work closely with internal IT teams and external suppliers to ensure successful delivery of technology solutions.
- Contribute to continuous improvement of business analysis practices and standards.
What We're Looking For
- Proven experience as a
Business Analyst or Technical Business Analyst delivering IT and business change projects.
- Strong understanding of systems integration, APIs, data flows, Saa S platforms, and cloud-based solutions.
- Experience working across the full project lifecycle, from requirements gathering through to implementation.
- Excellent stakeholder management, communication, and facilitation skills.
- Ability to translate technical concepts into language that non-technical audiences can understand.
- Experience developing business cases, requirements documentation, and process maps.
- A proactive and delivery-focused approach with strong analytical skills.
- Experience within
Property Services, Social Housing, Housing Maintenance, Facilities Management, or a similar operational environment
- Experience working with
ERP, Workforce Management, Scheduling, or Mobile Workforce solutions.
- Knowledge of
Microsoft Azure, Power Platform, and Microsoft 365 technologies.
- Experience working within
Agile delivery environments using Azure Dev Ops or Jira.
- Understanding of data mapping, migration, SQL, and reporting requirements
Why Join Us?
- Be part of a forward-thinking organisation investing heavily in technology and operational excellence.
- Work on impactful projects that improve services for customers and frontline teams.
- Collaborate with talented stakeholders across the business and technology functions.
- Excellent opportunities for professional development and career progression.
Ready to Make an Impact?
If you're passionate about delivering technology solutions that solve real business challenges and want to play a key role in shaping the future of
Property Services
, we'd love to hear from you.
Our commitments
WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.
We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.
We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role.
Some roles may require additional checks, due to the nature of the work.
As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme.
- Reasonable adjustments are available, please contact us at
- #J-18808-Ljbffr
Information Technology Business Analyst in London employer: WPS
WPS is an exceptional employer that values its employees by fostering a supportive and collaborative work culture, particularly within the Planned Works Division. Based in Oldham, we offer our Document Controllers not only competitive benefits but also opportunities for professional growth through exposure to diverse social housing projects across the North West. Our commitment to employee development and a focus on meaningful work makes WPS a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Business Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what WPS values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges WPS might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at WPS!
✨Direct Apply to WPS
Let's not forget to apply directly through the WPS website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology Business Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at WPS.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at WPS. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at WPS
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
