At a Glance
- Tasks: Oversee maintenance projects and ensure top-notch service for our residents.
- Company: Join Wates, a leader in social housing maintenance with a commitment to quality.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Diverse workplace where everyone can thrive and grow.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in maintenance, strong communication skills, and a full UK driving licence.
The predicted salary is between 40000 - 50000 £ per year.
We have an opportunity for a Disrepair Supervisor to join our Wates team within our Maintenance division. You will be working out of our Brixton office on one of our social housing contracts, delivering reactive and some planned maintenance to our residents.
Key Accountabilities
- Ensure high quality service is provided with the management of work scheduling in accordance with company procedures, standards and SLAs.
- Represent Wates at client and resident performance meetings as requested by the Operations Manager.
- Manage the responsive repairs function to ensure consistent performance against targets.
- Effective and efficient management of material costs and ensure all processes and procedures are followed correctly.
- Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and customer satisfaction surveys.
- Lead, manage and contribute to the development of the team and determine optimum employment levels to comply with the service provision.
Requirements
- Full UK driving licence.
- Excellent communicator with ability to problem-solve, multi-task and work to tight deadlines.
- Prior responsive maintenance experience is critical to the role.
- SSSTS qualification is a minimum requirement.
- Basic Disclosure and Barring Service (DBS) check required at offer stage.
Diversity & Equal Opportunity
WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We do not discriminate based on criminal records, disability, or any other status. All applications are reviewed on an individual basis against the requirements of the role, and reasonable adjustments are available.
Disrepair Supervisor in London employer: WPS
Wates is an exceptional employer, offering a supportive work culture that prioritises employee development and diversity. As a Disrepair Supervisor based in Brixton, you will benefit from a collaborative environment where your contributions are valued, alongside opportunities for professional growth within the maintenance division, all while making a meaningful impact on the lives of residents in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Disrepair Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the maintenance and housing sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Wates and their projects. Show us that you understand our values and how you can contribute to delivering top-notch service in social housing.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss past experiences where you managed repairs or led a team effectively. We love hearing about real-life examples that showcase your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Disrepair Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Disrepair Supervisor role. Highlight your relevant experience in responsive maintenance and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and ability to manage tight deadlines.
Showcase Your Communication Skills:As an excellent communicator, it's important to demonstrate this in your application. Use clear and concise language, and make sure to highlight any experience you have in representing teams at meetings or managing client relationships.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WPS
✨Know Your Stuff
Make sure you brush up on your knowledge of responsive maintenance and the specific challenges that come with it. Familiarise yourself with Wates' procedures and standards, as well as any recent projects they've completed. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Communication Skills
As a Disrepair Supervisor, you'll need to communicate effectively with both clients and residents. Prepare examples of how you've successfully managed communication in past roles, especially in challenging situations. This will demonstrate your ability to problem-solve and keep everyone informed.
✨Highlight Your Leadership Experience
You'll be leading a team, so it's crucial to showcase your leadership skills. Think of specific instances where you've developed a team or improved performance. Be ready to discuss how you motivate others and ensure high-quality service delivery.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to managing repairs and meeting targets. Practice your responses to these scenarios, focusing on your decision-making process and how you would handle tight deadlines or unexpected issues. This will help you demonstrate your critical thinking and adaptability.
