At a Glance
- Tasks: Ensure safe and efficient operation of electrical systems in a busy retail environment.
- Company: Join Wates Property Services, a leader in facilities management with a supportive culture.
- Benefits: Competitive salary, overtime opportunities, employee discounts, and generous holiday allowance.
- Other info: Excellent career progression opportunities in a diverse and professional team.
- Why this job: Make a real impact while developing your skills in a dynamic, customer-facing role.
- Qualifications: Electrically qualified with experience in site-based engineering; strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an excellent opportunity for an experienced Resident Engineer (Electrical Bias) to join our on‑site team at The Bentall Centre, a major retail and leisure destination in Kingston upon Thames. This is a resident role supporting a busy, customer‑facing environment, requiring a proactive and professional engineer to ensure the safe, efficient operation of building services.
About The Role
As the Resident Engineer, you will be responsible for carrying out planned preventative maintenance (PPM) and reactive maintenance across electrical systems and associated building services, as well as responding to site engineering issues and emergencies. You will take ownership of the day‑to‑day M&E activity on site, working closely with the client, helpdesk and wider WPS team. Strong time management, communication skills and a solutions‑focused approach are essential in this fast‑paced retail environment.
Key Responsibilities
- Carry out PPM and reactive maintenance across electrical and building services systems
- Respond promptly to site engineering faults and emergencies
- Manage and prioritise daily M&E tasks to ensure continuity of service
- Use the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and updates are provided
- Supervise subcontractors, ensuring RAMS are reviewed, approved and adhered to
- Liaise professionally with the client’s site management team, retailers, helpdesk and colleagues
- Ensure all works comply with company policies, statutory requirements and health & safety standards
- Promote and uphold Wates’ Zero Harm culture at all times
- Undertake basic fire door inspections (training provided)
- Carry out basic plumbing and fabric tasks where required
About You
- Electrically qualified with C&G Level 3 and 18th Edition
- Experience working in a resident / site‑based engineering role, ideally within retail, commercial or FM environments
- Basic knowledge of plumbing and fabric works is advantageous
- Confident working independently, multitasking and meeting deadlines
- Strong problem‑solving skills with a proactive attitude
- Effective communicator, comfortable liaising with clients and stakeholders
- IT literate, with experience using Microsoft Excel, Word and Outlook
- CAFM experience desirable but not essential – full training provided
What We Offer
- Competitive salary
- On‑call rota, with overtime available
- PPE, tools and uniform provided
- Option to buy up to 5 additional days holiday
- Employee Assistance Programme (EAP)
- Employee discounts with a wide range of brands
- Pension with 5% employer contribution
- Health and wellbeing programme
- 22 days annual leave plus bank holidays
- Excellent learning and development opportunities
- Industry‑leading family leave, including 26 weeks fully paid maternity and 8 weeks fully paid paternity
This is a fantastic opportunity to join a professional, supportive and diverse FM team, working on a high‑profile site with clear opportunities to develop your skills and progress your career within Wates Property Services.
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre‑employment checks.
Apply now.
Resident Engineer in Kingston upon Thames employer: WPS
Wates Property Services is an exceptional employer, offering a supportive and diverse work environment at The Bentall Centre in Kingston upon Thames. With competitive salaries, generous annual leave, and a strong focus on employee development, we empower our team to thrive both personally and professionally. Our commitment to a Zero Harm culture and industry-leading family leave policies further enhance the rewarding experience of working with us.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engineer in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your problem-solving skills and how you handle emergencies, as these are key in a resident engineer role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Wates Property Services.
We think you need these skills to ace Resident Engineer in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your electrical qualifications and relevant experience in a resident or site-based role. We want to see how your skills align with the responsibilities of the Resident Engineer position.
Craft a Compelling Cover Letter:Use your cover letter to showcase your proactive attitude and problem-solving skills. Tell us why you're excited about working at The Bentall Centre and how you can contribute to our team.
Showcase Your Communication Skills:Since this role involves liaising with clients and stakeholders, make sure to demonstrate your effective communication skills in your application. We love candidates who can convey their ideas clearly and professionally.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application is seen by the right people and helps us keep track of all applicants efficiently.
How to prepare for a job interview at WPS
✨Know Your Electrical Systems
Make sure you brush up on your knowledge of electrical systems and maintenance practices. Be ready to discuss your experience with planned preventative maintenance (PPM) and how you've handled reactive maintenance in the past. This will show that you're not just familiar with the theory but have practical experience too.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled engineering issues or emergencies in previous roles. Highlight your proactive approach and solutions-focused mindset, as these are crucial in a fast-paced retail environment like The Bentall Centre.
✨Communicate Effectively
Since you'll be liaising with clients and stakeholders, practice articulating your thoughts clearly. Think about how you can convey technical information in an understandable way, especially when discussing site management and M&E tasks.
✨Familiarise Yourself with CAFM Systems
Even if you don't have extensive experience with Computer-Aided Facilities Management (CAFM) systems, it’s worth doing some research. Understanding how these systems work and their importance in managing jobs and SLAs will give you an edge during the interview.
