At a Glance
- Tasks: Lead a team to deliver top-notch maintenance and ensure a safe, efficient environment.
- Company: Join WPS at the prestigious Wellcome Genome Campus in Cambridge.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic role with a focus on safety, quality, and compliance.
- Why this job: Make a real impact in a world-leading scientific research campus.
- Qualifications: 5+ years in hard FM/M&E services and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for an experienced Technical Services Manager to lead the delivery of high‑quality hard services at the prestigious Wellcome Genome Campus in Cambridge. This is a pivotal leadership role where you will drive excellence across M&E maintenance, compliance, and project delivery—ensuring a safe, efficient, and customer‑focused environment for a world‑leading scientific research campus.
What You’ll Be Doing
- Lead and manage supervisors and engineering teams delivering M&E maintenance, compliance, and operational excellence
- Drive performance and development of your team, ensuring robust training and succession planning
- Oversee supply chain partners, ensuring best value procurement and high compliance standards
- Build strong client relationships, presenting KPI and MI reports and ensuring exceptional service delivery
- Ensure compliance with Wates Operating Framework and all SHEQ standards
- Support project delivery, including extra works and M&E/fabric upgrades
- Mobilise new buildings, carrying out due diligence, risk assessments, and condition reporting
Essential Experience
- Strong background in hard FM / M&E services delivery
- Proven leadership experience managing teams in a customer‑focused environment
- Excellent communication and stakeholder management skills
- Good working knowledge of Health & Safety legislation
- Experience managing multiple priorities, projects, and operational demands
Qualifications & Technical Expertise
- Recognised qualification in a relevant trade (Electrical, Mechanical, Gas, or F‑Gas)
- Minimum 5 years' experience at supervisory or managerial level within hard services FM
- Strong commercial awareness and experience supporting project costing and delivery
Desirable
- BIFM (IWFM) qualification or equivalent
- IOSH or NEBOSH certification
- Experience using CAFM / PPM systems (e.g. Concept)
Leadership & Behaviours
- A motivational leader who develops high‑performing teams
- Customer‑focused, delivering exceptional service standards
- Proactive and solutions‑driven, always striving for improvement
- Collaborative and approachable, building trust across teams and stakeholders
- Committed to safety, quality, and compliance
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre‑employment checks.
Technical Service Manager in Cambridge employer: WPS
WPS is an exceptional employer located at the prestigious Wellcome Genome Campus in Cambridge, offering a dynamic work environment that fosters innovation and excellence in technical services. With a strong commitment to employee development, robust training programmes, and a collaborative culture, we empower our team members to thrive while delivering high-quality services in a world-leading scientific research setting. Join us to be part of a forward-thinking organisation that values safety, compliance, and exceptional service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Manager in Cambridge
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Service Manager role you’re after at WPS.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at WPS a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at WPS.
✨Apply Through Company Websites
When you spot a role like Technical Service Manager at WPS, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Service Manager in Cambridge
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Service Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at WPS a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to WPS specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at WPS
✨Brush Up on Core Engineering Principles
Before heading into the interview with WPS, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like WPS want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
