WPS in Birmingham, UK is seeking an experienced Operations lead to oversee planning and scheduling of direct labour and the supply chain, ensuring efficient delivery of high-quality, customer-focused services. You will manage call centre operations, performance management and drive improvements across contracts.
You will lead KPI reporting, analyse performance, and produce monthly client reports while maintaining strong client and internal stakeholder relationships.
#J-18808-Ljbffr
Scheduling & Operations Lead | KPI & Customer Excellence in Birmingham employer: WPS
WPS is an exceptional employer that values its employees by fostering a supportive and collaborative work culture, particularly within the Planned Works Division. Based in Oldham, we offer our Document Controllers not only competitive benefits but also opportunities for professional growth through exposure to diverse social housing projects across the North West. Our commitment to employee development and a focus on meaningful work makes WPS a rewarding place to build your career.
