At a Glance
- Tasks: Be the go-to person for residents during maintenance projects and keep everyone informed.
- Company: Join a dedicated team focused on improving social housing in the West Midlands.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with the chance to work across various sites.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience as a Resident Liaison Officer and a full UK driving licence required.
The predicted salary is between 30000 - 36000 £ per year.
WPS is recruiting a Resident Liaison Officer to support planned maintenance across social housing properties in the West Midlands.
You will act as the day‑to‑day contact for residents, communicate scope and access details, and issue notifications during the works programme.
The role requires prior RLO experience in social housing, strong communication skills, and the ability to coordinate access across multiple sites.
A full UK driving licence and vehicle are essential.
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Resident Liaison Lead - Social Housing Maintenance in Birmingham employer: WPS
WPS is an exceptional employer that prioritises the professional growth of its employees while fostering a collaborative and innovative work culture. As the Executive Risk & Assurance Lead, you will have the unique opportunity to influence strategic decisions at the Board level, supported by a commitment to employee development and a proactive approach to risk management. Located in a dynamic environment, WPS offers a range of benefits that enhance work-life balance and promote a strong sense of community among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Lead - Social Housing Maintenance in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at WPS.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from WPS!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like WPS, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at WPS or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resident Liaison Lead - Social Housing Maintenance in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to WPS:Before hitting send, make sure to tailor your application specifically to WPS! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at WPS
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
