At a Glance
- Tasks: Lead a dynamic team to deliver top-notch maintenance services and enhance customer satisfaction.
- Company: Join a respected and growing business that values innovation and collaboration.
- Benefits: Professional development opportunities, career progression, and a supportive work environment.
- Other info: We welcome diverse applicants and value transferable skills.
- Why this job: Make a real difference in local communities while leading a passionate team.
- Qualifications: Experience in repairs management and strong leadership skills required.
The predicted salary is between 42300 - 51700 £ per year.
We’re looking for an experienced Repairs Manager to join our growing WPS business and play a key role in delivering exceptional responsive maintenance services to our customers and communities. This is an exciting opportunity for a proven leader who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about delivering outstanding customer service. If you have experience in a similar Repairs Manager role and are looking for your next challenge, we’d love to hear from you!
What You'll Be Doing
- Lead and inspire a team of Supervisors, Administrators, Planners and Operatives
- Drive excellent customer satisfaction and continuously improve service delivery
- Oversee the scheduling and delivery of large multi-trade repairs, ensuring the right resources are allocated
- Manage operational performance, productivity and quality across the contract
- Ensure policies and procedures are consistently followed across the workforce
- Work closely with Commercial teams to identify and resolve invoicing issues and maximise contract performance
- Champion Health & Safety compliance and create a positive safety culture
- Build strong relationships with clients, customers and internal stakeholders
- Monitor performance against KPIs and drive continuous improvement initiatives
What We’re Looking For
- Previous experience in a Repairs Manager role or a similar management position within responsive maintenance, repairs or social housing
- Strong knowledge of reactive maintenance operations
- Proven track record of managing large maintenance contracts
- Experience leading large operational teams and supply chain partners
- Excellent understanding of Health & Safety legislation and compliance
- Strong commercial awareness and experience managing budgets and performance
- Exceptional communication and stakeholder management skills
- Ability to influence and build relationships at all levels
- Highly organised, customer-focused and results-driven
- Full UK Driving Licence
Why Join Us?
- Be part of a respected and growing business
- Work alongside talented and passionate colleagues
- Make a real difference to customers and local communities
- Enjoy opportunities for professional development and career progression
- Join a business that values innovation, collaboration and continuous improvement
Repairs Manager in Birmingham employer: WPS
WPS is an exceptional employer that values its employees by fostering a supportive and collaborative work culture, particularly within the Planned Works Division. Based in Oldham, we offer our Document Controllers not only competitive benefits but also opportunities for professional growth through exposure to diverse social housing projects across the North West. Our commitment to employee development and a focus on meaningful work makes WPS a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Birmingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Repairs Manager at WPS!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like WPS or be willing to refer you for that Repairs Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from WPS who’s on the lookout for their next Repairs Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Repairs Manager role at WPS!
We think you need these skills to ace Repairs Manager in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at WPS. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at WPS
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at WPS. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
