At a Glance
- Tasks: Lead disrepair and litigation cases, ensuring high-quality repairs in social housing.
- Company: Join WPS, a community-focused organisation dedicated to improving homes.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and impactful role.
- Why this job: Make a real difference in communities while developing your skills.
- Qualifications: Experience in social housing repairs and strong organisational skills required.
The predicted salary is between 45000 - 55000 £ per year.
Disrepair & Litigation Supervisor – Birmingham (Minworth)
Join the WPS team and make a real impact in our communities!
We are looking for an experienced Disrepair & Litigation Supervisor to join our team based in Minworth, Birmingham, supporting the delivery of high-quality repairs, disrepair works, and property reinstatement programmes across our social housing contracts.
This is a key operational role where you will take ownership of disrepair and litigation cases from initial notification through to successful resolution.
Working closely with internal teams, legal representatives, clients, residents, our Direct Labour Organisation (DLO), and specialist contractors, you will ensure works are delivered safely, efficiently, compliantly, and to the highest standards.
The role will involve managing works within occupied homes as well as properties undergoing transition and recovery, requiring a proactive and organised approach to programme delivery, stakeholder management, and customer service.
Key Responsibilities
- Take full ownership of disrepair and litigation cases, managing the process from inception through to completion and sign-off.
- Plan, coordinate, and monitor all associated repair and remedial works, ensuring compliance with contractual requirements, KPIs, and service level agreements.
- Manage and supervise both the Direct Labour Organisation (DLO) and external contractors to ensure works are delivered safely, efficiently, and to the required quality standards.
- Conduct site inspections, quality audits, and progress reviews to ensure compliance with company procedures and client expectations.
- Work closely with clients, legal teams, surveyors, and operational teams to provide updates, reports, and evidence relating to ongoing cases.
- Monitor programme performance, budgets, material costs, and resource allocation to ensure targets are achieved.
- Ensure all health and safety requirements are met and maintained across all sites.
- Attend client meetings and performance reviews, representing the business professionally and proactively resolving issues.
- Drive customer satisfaction through effective communication and a resident-focused approach.
- Identify opportunities for continuous improvement and implement best practice across service delivery.
- What You’ll Need
- Proven experience within social housing repairs and maintenance.
- Experience supervising responsive repairs, planned works, disrepair projects, or property reinstatement programmes.
- Strong understanding of repairs processes, contractor management, and quality assurance.
- Full UK Driving Licence
- SSSTS qualification (minimum requirement).
- Excellent organisational, communication, and stakeholder management skills.
- Ability to manage multiple projects and priorities within demanding timescales.
Desirable
- Previous experience managing housing disrepair and litigation cases.
- Trade background with a strong technical understanding of residential maintenance and refurbishment works.
- NVQ Level 2 in a relevant trade discipline.
- Knowledge of housing legislation, disrepair protocols, and social housing compliance requirements.
- SMSTS qualification.
Why WPS?
At WPS, we’re committed to improving homes, supporting communities, and developing our people.
You’ll join a team that values accountability, quality, and collaboration while offering the opportunity to take ownership of a critical service area and make a genuine difference within the social housing sector.
Our Commitments
Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage.
Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses.
Additionally, certain roles may be subject to additional pre-employment checks.
We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role.
Some roles may require additional checks, due to the nature of the work.
As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme.
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Disrepair & Litigation Supervisor in Birmingham employer: WPS
WPS is an exceptional employer that prioritises the professional growth of its employees while fostering a collaborative and innovative work culture. As the Executive Risk & Assurance Lead, you will have the unique opportunity to influence strategic decisions at the Board level, supported by a commitment to employee development and a proactive approach to risk management. Located in a dynamic environment, WPS offers a range of benefits that enhance work-life balance and promote a strong sense of community among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Disrepair & Litigation Supervisor in Birmingham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like WPS, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Disrepair & Litigation Supervisor at WPS.
We think you need these skills to ace Disrepair & Litigation Supervisor in Birmingham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at WPS
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
