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- Tasks: Perform complex pension calculations and support client relationships in a team environment.
- Company: Join a leading firm dedicated to excellence in pension administration.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity for career growth and to coach junior colleagues.
- Why this job: Make a real impact by helping clients navigate their pension needs.
- Qualifications: Experience in client liaison and strong knowledge of UK pensions legislation required.
The predicted salary is between 40000 - 50000 £ per year.
To perform complex pension calculations to a high standard in a team environment. This role supports client relationships in terms of budgeting and process improvement and will also peer review complex tasks and coach junior colleagues in this area.
Main Responsibilities
- Communicating with clients and scheme members on complex queries when required via letter, email, and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.
- Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.
- Monitoring project income and work with your Manager to ensure client projects are delivered on plan and to budget.
- Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
- Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.
Required Experience and Technical Knowledge
- Experience liaising with clients and trustees.
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
- Strong knowledge of member calculation processes, scheme knowledge, scheme types and governing legislation issues.
- In-depth knowledge of UK pensions legislation.
Senior Pension Administrator in London employer: WPR
Contact Detail:
WPR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pension Administrator in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This way, when you get that interview, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to pension administration and client communication. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with professionals in the pensions industry on LinkedIn or attend relevant events. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It shows your interest and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Pension Administrator in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with complex pension calculations and client communication. We want to see how you’ve tackled similar challenges in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to the responsibilities listed, like budgeting or process improvement. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at WPR
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of UK pensions legislation and the specific schemes you'll be working with. Being able to discuss complex pension calculations confidently will show that you're not just familiar with the basics, but that you can handle the intricacies of the role.
✨Practice Your Communication Skills
Since this role involves liaising with clients and scheme members, practice how you would explain complex queries clearly and concisely. Consider role-playing with a friend or family member to simulate potential questions and responses, ensuring you can communicate effectively via letter, email, and phone.
✨Showcase Your Team Spirit
This position requires working in a team environment, so be prepared to discuss your experiences collaborating with others. Think of examples where you've coached junior colleagues or supported team members, as this will demonstrate your ability to contribute positively to the team's success.
✨Be Ready to Discuss Process Improvement
Employers love candidates who can identify opportunities for improvement. Come prepared with ideas on how you could enhance processes or increase efficiency within the team. This shows initiative and a proactive approach to your work, which is highly valued in this role.