VP, Clients (FTC)

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

Are you passionate about clients and their business, leading teams to create unrivalled work that grows our client’s business and builds long term relationships with them? Boots is looking for an ambitious Managing Partner to join our Client Leadership Community — the voice of our clients in the agency.

As the voice of the client across the agency, we’re focused on ensuring our clients will have their best agency experience during their time with Boots. We’re looking for someone who can inspire clients and teams to create unrivalled work, help define the ways of working across the agency that deliver the best client experiences, and in turn grow our relationships with existing and potential new clients.

In this role, you will:

• Be responsible for the output delivered to the client across all contact points.
• Have a deep understanding of all elements of a client’s business, the category and industry in which they operate and use this knowledge to help deliver the client vision for growth.
• Work with all specialists to connect with stakeholders across the client’s business, who may sit outside of your day-to-day team.
• Understand where the client sits in the client lifecycle and develop a plan for appropriate connection and contacts across the agency outside of the day to day.
• Drive vision collaboration and alignment.
• Engage and motivate a broad set of stakeholders across the agency, client and industry to deliver the client vision.
• Work with specialist teams to build client roadmaps in areas outside of media comms e.g. data, digital, effectiveness.
• Have a deep understanding of the client lifecycle – and anticipate client needs appropriate to that relationship stage.
• Recognise and convert opportunities.
• Identify opportunities for growth outside of the core day to day connections with the client.
• Explore and implement new commercial model and product opportunities to drive revenue growth.
• Identify ‘gaps’ within Boots offer that can support client and agency growth through product development.
• Understand client profitability requirements and manage this with clients and with the team, building new team structures with the commercial team as required.
• Work with the matrix to resolve any operational issues and redesign processes as necessary.
• Ensure accurate forecasting of current and growth opportunities is reported.

Core skills:

• Client Leadership experience: You have an advanced understanding of how an agency operates, its positioning, its product offerings, alongside an advanced understanding of the broader group offering and specific businesses within it and how they can benefit your client’s business.
• Problem solving: You will have an ability to solve problems and utilise data and insight effectively.
• Building and maintaining stakeholder relationships: You will be a trusted adviser for senior marketeers within client organisations.
• Effective communication: You will be a credible and engaging speaker internally and externally.

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please note this is a UK based role and requires individuals to have the right to work in this location.