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- Tasks: Act as a strategic advisor, translating complex analytics into clear guidance for clients.
- Company: Join Gain Theory, part of WPP, a leader in marketing effectiveness and analytics.
- Benefits: Enjoy flexible work, brilliant benefits, and a culture that values growth and development.
- Other info: Be part of a diverse, inclusive team that prioritises respect and collaboration.
- Why this job: Make a real impact by shaping client strategies and driving transformational growth.
- Qualifications: 12+ years in marketing analytics with strong relationship-building skills.
The predicted salary is between 70000 - 90000 £ per year.
About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
The opportunity: A commercially astute and consultatively minded Client Success Partner to join our client leadership team. This is a senior advisory role at the heart of how we create value for our clients — translating complex analytical work into strategic guidance that directly shapes our clients' investment decisions and growth trajectories. You are a trusted advisor first and foremost — someone who builds genuine partnerships with senior client stakeholders, earns a seat at the table through deep expertise, and brings the intellectual curiosity and commercial instinct to identify where Gain Theory can make a meaningful difference. You will bring 12+ years of experience in marketing effectiveness, analytics, or a related consulting discipline.
What you’ll be doing:
- Acting as a Strategic Advisor to Senior Clients: You'll be the primary consultative voice for your clients — proactively shaping how they think about marketing investment, effectiveness measurement, and growth.
- Translating Complexity into Strategic Clarity: You'll take sophisticated analytical outputs and craft compelling narratives that resonate with senior decision-makers.
- Shaping the Consulting Agenda: You'll lead strategic client conversations, facilitate workshops, and contribute to thought leadership.
- Identifying and Developing Client Opportunities: You'll proactively identify where expanded consultancy can add value — growing relationships organically through relevance and trust.
- Enabling a High-Performing Consultancy Team: You'll lead and mentor a team, fostering a consultative culture built on intellectual rigour, client empathy, and continuous learning.
What we want from you:
- Analytics Consultancy Expertise: A proven track record of advising senior stakeholders and delivering recommendations that influence real strategic decisions.
- Deep Analytical Fluency: The ability to engage meaningfully with sophisticated analytical methodologies.
- Trusted Relationship Building: Demonstrated success in developing genuine, long-term advisory relationships.
- Strategic & Commercial Acumen: Experience identifying growth opportunities through consultative insight.
- Industry Knowledge & Intellectual Curiosity: Deep grounding in marketing effectiveness and analytics.
- Values Alignment: A natural alignment with core values: Be Curious, Be Positive, Act with Consideration, and Make it Better.
Your Impact Will Be Measured By:
- Depth and quality of strategic advisory relationships with senior client stakeholders.
- Demonstrable value and strategic influence delivered to clients.
- Exceptional client satisfaction.
- Achievement of net sales growth targets through consultative opportunity development.
- High satisfaction and consultative capability growth within your Client Success team.
Key Relationships You'll Build:
- Senior client stakeholders (Marketing Directors, CMOs, Insights and Strategy leads).
- Client Success Group & Executive Leadership Team.
- Gain Theory's Data, Analytics and Operations community, plus New Business and Strategy teams.
Location: Ideally London, with an expectation of 2–3 days in Gain Theory and/or client offices.
Why work for us? Gain Theory is committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.
What we pride ourselves on:
- Growth and development.
- Meaningful work.
- Flexible by design.
- Brilliant benefits.
- Culture with Heart.
Who we are: We are a people-centric organisation whose culture is underpinned by 4 important values: Be Curious, Be Positive, Make it Better and Act with Consideration.
Client Success Partner (12-month FTC) in London employer: WPP WPP
Contact Detail:
WPP WPP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Partner (12-month FTC) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you articulate why you're a great fit and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role. Use specific examples that highlight your skills in analytics and client success. The more confident you are in presenting yourself, the better your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the position. It’s also a chance to reiterate why you’d be a great addition to their team. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Success Partner (12-month FTC) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Success Partner role. Highlight your experience in marketing effectiveness and analytics, and show how your skills align with what we’re looking for at Gain Theory.
Showcase Your Advisory Skills: In your application, emphasise your ability to build trusted relationships with senior stakeholders. Share examples of how you've influenced strategic decisions and added value in previous roles, as this is key to being a successful Client Success Partner.
Keep It Clear and Concise: When writing your application, aim for clarity. Use straightforward language to explain complex concepts, especially if you’re discussing analytical methodologies. We want to see how you can translate complexity into strategic clarity!
Apply Through Our Website: We encourage you to submit your application through our website. This way, you’ll ensure it reaches the right people directly, and you can easily keep track of your application status. Plus, it’s super easy!
How to prepare for a job interview at WPP WPP
✨Know Your Analytics Inside Out
As a Client Success Partner, you'll need to demonstrate your deep analytical fluency. Brush up on methodologies like MMM and attribution techniques. Be ready to discuss how you've used these in past roles to influence strategic decisions.
✨Build Genuine Relationships
Showcase your ability to develop long-term advisory relationships with senior stakeholders. Prepare examples of how you've built trust and credibility in previous roles, and be ready to discuss how you can apply this at Gain Theory.
✨Translate Complexity into Clarity
Practice distilling complex analytical outputs into clear, actionable narratives. Think about how you can present sophisticated data in a way that resonates with non-technical audiences, especially senior decision-makers.
✨Demonstrate Your Curiosity
Gain Theory values intellectual curiosity, so come prepared with insights about industry trends and how they relate to potential client challenges. Show that you're not just knowledgeable but also genuinely interested in the clients' industries.