At a Glance
- Tasks: Support and troubleshoot production systems while collaborating with a global tech team.
- Company: Join WPP Production, a leader in innovative content creation and technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative environment with access to cutting-edge technology.
- Why this job: Be part of a dynamic team shaping the future of media production.
- Qualifications: Experience in media production and a proactive, problem-solving attitude.
The predicted salary is between 63000 - 77000 £ per year.
This job is with WPP Production, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation.
We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale.
Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
For more information, visit
WPP. com .
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection.
That's why we’ve adopted a hybrid approach, with teams in the office around four days a week.
If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Production Support Engineer ( 9 Month FTC
) do at WPP Production?
As a Production Support Engineer, you will provide first class support to the production users, maintaining and troubleshooting workstations and systems as required, with the aim of providing a stable and fully functioning production environment, either onsite or remotely.
You will also be involved in the implementation of new production environments, from workstations to new studios within EMEA.
You will play a key part in assessing new technologies to help optimise our end-to-end production workflow.
The role will be required to work on a flexible rota, being available from 9am to 6pm weekdays, including telephone support and regular onsite support at weekends and for other out of hours production work, including any On Call / Rota system that is required.
- Implementation of new production environments - support, maintain, administer and troubleshoot media production equipment and systems,
- Collaborate with the wider global production technology team to ensure working to global operational and security standards.
- Setup new workstations across Mac, Windows and Linux platforms.
- Research the latest software and developments across production technology.
- Assist in the deployment of WPP Production facilities and turnkey production systems
- Install and test new facilities and equipment
- Analyse and rectify technical faults on equipment and systems.
- Escalate and formally report faults to specialist engineers (including third party support when required)
- Communicate production issues with team colleagues and management and provide workable solutions
- Providing first and second line support to the suites
- Document and update documentation on standard procedures in real time
- To complete project work as set by the Production Technology Manager or Lead Engineer
- Maintain an awareness of global WPP Production facilities.
- Provide support and cover for other Production Support Engineers.
- Working with standard application suites and custom workflow tools at WPP Production (detailed below)
Reporting lines and key stakeholders
This role reports to the Production Technology Manager.
You will work closely with all print, digital and moving image teams.
Requirements
- Experience in similar role in a media production environment
- An excellent working knowledge of media production processes and services
- General "can-do" service attitude
- Have a proactive, flexible approach and actively suggest new ideas.
- Capability of working under pressure and to tight deadlines
- Excellent time management skills and multi-tasking abilities
- Excellent communication, problem solving and organisational skills
- Ability to effectively communicate with non-technical people face to face or via email.
- Be able to work independently as well as part a team
- Physically capable to perform the role
- Form good working relationships with end users
- A flexible attitude to working out of hours when required
- Effective problem solving, able to recognise root causes and identify ways to overcome them
- Able to adapt to new working methods and practice technology advances
- Keep abreast of changes in technology by investigating new systems, techniques and equipment, particularly Adobe technologies .
- Ability to learn quickly and implement new technology.
- Keep up to date with the industry by building and maintaining a network of contacts
- Working knowledge of mac OS, Windows 10 and Linux operating systems
- Good technical understanding of production workflows for print, digital, moving image, audio as well as colour pipeline, acquisition formats and technical standards.
- Working experience of production software and hardware including Autodesk Flame / Flame Assist, Adobe Creative Cloud, Da Vinci Resolve, Baselight and Avid Protools
- Experience of Render farms (software and hardware) and render managers (Deadline etc)
- Experience of software deployment tools including Jamf Pro and Microsoft Intune
- Extensive knowledge of production centric, high-performance core infrastructure, including scalable SAN and NAS systems, networking, servers, workstations and associated security requirements. (Quantum would be an advantage)
- Good command line and scripting knowledge
- Prior people management experience would be an advantage
- #LI-HYDRID
- #LI-RH1
Why work here
At WPP Production, you’ll help shape the future of content production at a truly global scale.
We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry.
You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity.
With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production.
Before you do this, we think it's a good idea to read through our Privacy st atement . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Please contact careers@wppproduction. com if you need the job advert or form in another format.
Production Support Engineer (9 Month FTC) employer: WPP Production
WPP Production is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets strategic growth. With a strong emphasis on employee development and a hybrid working model, we foster a culture that values collaboration and creativity, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking organisation that champions commercial excellence and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Engineer (9 Month FTC)
✨Get Hands-On with Temporary Projects
Temporary roles are all about flexibility and quick results. Look for short-term engineering projects or gigs that local companies might need help with. You can find these on job boards like Indeed or even niche platforms like PeoplePerHour. Don't be shy to reach out directly to firms—sometimes they have needs that aren't posted yet!
✨Tap into Engineering Meetups
Networking is key in engineering, especially for temporary positions. Check out local engineering meetups or hackathons relevant to your interests. Engaging with peers can lead to leads on temporary roles. Plus, it’s a sweet way to showcase your skills and passion in person—who knows who might be hiring at one of these events?
✨Leverage Your Connections
Let your friends and family know you're on the hunt for a temporary engineering role. Often, personal recommendations can get you in the door faster than any application. Share your goals and what you’re looking for through social media or casual conversations; you’d be surprised how many people might have the right connections!
✨Stay Sharp with Online Courses
While you're searching, keep those skills fresh! Take on some online courses related to your engineering field. Platforms like Coursera or edX can help you stay current and even get some certifications under your belt. This shows potential employers at WPP Production that you’re committed to growth, making you a more appealing candidate for temporary roles.
We think you need these skills to ace Production Support Engineer (9 Month FTC)
Some tips for your application 🫡
Highlight Your Versatile Engineering Skills:For a temporary engineering role like this one at WPP Production, make sure to showcase a broad range of your engineering skills. Talk about different projects you’ve undertaken, focusing on your problem-solving ability and adaptability—key traits for temporary positions that depend on quick integration into teams.
Be Clear About Your Availability:Since this is a temporary role, clarity is essential. In your cover letter, be upfront about your availability and how soon you can start. Employers like WPP Production want to know that you can hit the ground running, so don’t shy away from mentioning your flexibility!
Tailor Your CV to Showcase Relevant Experience:Make sure your CV is tailored to reflect the specific engineering projects relevant to the job. For instance, if you’ve worked on temporary contracts before or have engaged in diverse engineering processes, highlight these experiences to show how well-rounded you are.
Include References from Past Employers:Temporary positions often require trust and reliability. Adding references from previous employers can significantly boost your application. It shows that you have a strong work ethic and can adapt quickly, which is exactly what WPP Production will be looking for.
How to prepare for a job interview at WPP Production
✨Get to Grips with Your Technical Skills
Engineering roles often involve assessing your technical expertise, so be prepared to delve into your core skills. Brush up on relevant software and tools you’ve used before, as well as any engineering principles that relate to the position at WPP Production. We want you to showcase your hands-on experience and problem-solving capabilities – it could be the difference between you and another candidate!
✨Prepare for Problem-Solving Scenarios
Expect to tackle some practical scenarios during the interview. Whether it's a design challenge or a troubleshooting test, WPP Production might want to see how you approach real-world engineering problems. Think of specific examples from your past work where you had to think on your feet and be ready to walk your interviewers through your thought process.
✨Show Your Adaptability in Temporary Roles
Since this is a temporary position, it’s key to demonstrate your flexibility and ability to hit the ground running. Make sure to convey your eagerness to learn and adapt quickly to the team and the specific projects at WPP Production. We all know that temporary roles can be a bit of a whirlwind, so emphasise your quick learning skills and your approach to managing change.
✨Highlight Relevant Portfolio Projects
If you've worked on engineering projects that align with the role at WPP Production, make sure to bring them up! A portfolio can be a great way to illustrate your engineering prowess. Discuss the challenges you faced, the solutions you implemented, and the results achieved – this will give the interviewers a tangible idea of what you bring to the table.
