At a Glance
- Tasks: Support project planning, resource management, and logistics for exciting global projects.
- Company: Join WPP Production, a leader in innovative content production and inclusivity.
- Benefits: Collaborative environment, diverse projects, and opportunities for career growth.
- Other info: Be part of a culture that values respect, inclusion, and creativity.
- Why this job: Shape the future of content production with cutting-edge technology and world-class talent.
- Qualifications: Strong communication skills, attention to detail, and experience in project management or operations.
The predicted salary is between 63000 - 77000 £ per year.
This job is with WPP Production, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
What does an Operations Executive do at WPP?
The Operations Executive reports into the Client Operations Director. They will facilitate the smooth running of project planning, resourcing and reporting as well as managing logistics and ad-hoc operational support for special projects. This role will work closely with all teams across the client account, including a large network of freelance talents & various global contacts. The Operations Executive needs to be confident communicating and negotiating priorities / deadlines with all stakeholders to best manage expectations. Fostering meaningful connections and maintaining an approachable, helpful demeanour is key to the success of this role. Someone who has worked in an EA / PA role previously would be well suited to this role.
Resource Management
- Oversee onboarding for all new starters with tech and HR (FTE / FTC / Freelance)
- Check freelance availability where required & process freelance bookings
- Maintain our resource management tools / trackers
- Execute, track and manage bookings for 300+ people during client’s on-site projects
- Setup new vendors in systems as required
- Ensure freelancer invoice/payment queries are resolved or escalated where needed
- Sensitively manage the storage and comms of confidential information (eg. day rates, employee info)
Communications & Logistics
- Owner of all generic team comms – everything from business updates to social events
- Manage all queries sent to the Ops chat groups / inbox, responding to all messages within the agreed timeframe, escalating if/where required
- Work with dedicated tech team to oversee any IT logistics, arranging and tracking kit deployment
Reporting
- Assist with ad-hoc reporting and data analysis requests – should be comfortable manipulating large datasets in excel
- Run regular global audits of the timesheet tool, resolving incorrect / incomplete data with the team
Project Planning
- Work with the Client Operations Director to plan, arrange and launch the client’s confidential projects
- Develop a thorough understanding of the various teams’ ways of working to be able to support ad-hoc special projects effectively
- Arrange ad-hoc team meetings and team events
- Maintain the Ops training materials & templates
- Validate and record employee expense claims before assigning to Operations Director for approval
- Understand and work under the client’s confidentiality policy
Requirements
- Fluent written and spoken English
- Strong inter-personal skills
- Understanding of GDPR / experience handling sensitive data beneficial
- Project management / PA / operational background
- Excel proficient
- Self-driven and organised with a strong attention to detail and proactive approach to problem-solving
- Ability to work effectively and collaboratively in high-pressure situations and tight timeframes
Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Operations Executive employer: WPP Production
WPP Production is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets strategic growth. With a strong emphasis on employee development and a hybrid working model, we foster a culture that values collaboration and creativity, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking organisation that champions commercial excellence and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive
✨Maximise your Online Presence
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Get involved with consulting communities, both online and offline. Join platforms like Consulting.com or go to local meetups and conferences in your area. These are gold mines for networking and can lead to referrals, which are super important in our freelance world!
✨Showcase Your Work with a Portfolio
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We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In a freelance management consulting role, you’ll need to demonstrate your problem-solving skills upfront. Make sure your CV includes examples of how you've tackled complex issues in past projects or roles. Highlight any specific methodologies you’ve used, like SWOT analysis or root cause analysis, to impress WPP Production.
Craft a Compelling Project Portfolio:As a freelancer, your portfolio is your best asset. Include case studies of previous consulting projects that clearly outline the challenges faced, your approach, and the outcomes achieved. This will help potential clients, like WPP Production, see your impact and how you can add value to their team.
Personalise Your Proposal:When applying to WPP Production, tailor your proposal specifically to their needs. Reference their company goals or current challenges, and outline how your skills and experiences align with what they're looking for. This shows that you're not just sending out generic applications but are genuinely interested in working with them.
Highlight Your Availability and Rates:Being freelance means flexibility is key! Be upfront about your availability for projects and what your rates are based on your expertise. WPP Production will appreciate a clear understanding of your working style and how we can collaborate effectively.
How to prepare for a job interview at WPP Production
✨Show Off Your Analytical Superpowers
As a freelance management consultant, you'll be expected to tackle complex problems on the fly. Make sure you’re ready to flex those analytical muscles by preparing for case study questions. Tackle real-world scenarios similar to those you might face at WPP Production, illustrating your thought process and giving structured responses.
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In the freelance scene, it's all about making yourself stand out. Be ready to articulate what sets you apart from the competition. Consider how your previous projects align with what WPP Production values and how your specific skills can contribute directly to their needs.
✨Familiarise Yourself with Key Tools
Consultants often rely on certain tools to analyse data and generate insights. Get comfortable with software like Excel for data analysis, and if possible, brush up on any specific tools mentioned in the job description that WPP Production uses. This can give you an edge during technical discussions.
✨Demonstrate Client Management Experience
Freelancing is not just about numbers; it’s also about relationships. Be prepared to discuss your past experiences with clients, particularly how you manage their expectations and deliver results. These examples will highlight your capability to navigate client consultations effectively and reinforce your suitability for the role with WPP Production.
