At a Glance
- Tasks: Lead collaboration between teams to deliver innovative solutions for a global tech client.
- Company: Join WPP Production, a global leader in content production and creativity.
- Benefits: Enjoy hybrid working, diverse projects, and opportunities for professional growth.
- Other info: Inclusive workplace committed to respect and equal opportunities for all.
- Why this job: Shape the future of content production with cutting-edge technology and world-class talent.
- Qualifications: Experience in global operations and strong collaboration skills required.
The predicted salary is between 60000 - 80000 £ per year.
This job is with WPP Production, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About WPP Production: We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP: WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
A Hybrid working model: We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Role description: WPP Production requires an Ops Lead to streamline collaboration between production, creative, and media teams to deliver innovative, nimble, efficient, and appropriate solutions for a global tech client.
The role will be responsible for:
- Identifying suitable, seamless technology and workflow solutions to deliver against client and agency objectives.
- Setting up and optimising multi-market and multi-stakeholder workstreams.
- Building effective, trusted relationships with senior client stakeholders.
- Ensuring clarity, simplicity, and mutual benefit are unlocked across each touchpoint and interaction.
Tasks required:
- Collaborate with stakeholders from WPP Production, WPP Media, WPP Creative, and multiple client teams.
- Define flexible, efficient, and scalable processes and workflows.
- Outline and implement a new operational model that allows WPP Production to augment the client’s in-house creative origination team and deliver efficient, global, technology-powered production solutions.
- Identify appropriate tools and tech that allow WPP to deliver against client requirements (integrating directly with client-selected and client-owned technology, platforms, and teams where appropriate).
- Redefine and optimise existing operational, commercial, and resourcing models to streamline ways of working, reduce complexity, and improve efficiency.
- Define and future-proof operational models for new / potential lines of business and RFIs.
Experience and persona profile:
- Proven track record of effective collaboration with creative and media agencies to deliver an integrated, seamless global client solution.
- Experience setting up complex, multistakeholder, global operational models that support effective delivery at scale and drive commercial efficiency through radical simplicity.
- Strong knowledge of end-to-end production process, tech and staffing considerations.
- Able to balance the need for standardized frameworks and guardrails against requirements for adaptability and customization to ensure suitable and successful outcomes that translate across a wide variety of engagements and territories.
- Experience setting up embedded teams / in-house agencies.
- Empathetic and measured – able to listen to various stakeholders, understand diverse wants / needs and deliver palatable, clear, specific, and measurable outcomes accordingly.
- Confident and comfortable dealing with complex client requirements and stakeholder maps.
- Able to establish authority and ownership through relationship-building, gravitas, and competency.
- Solution-oriented and tenacious problem-solver.
- Removes barriers and complexity from situations.
- Able to navigate ambiguity and conflicting stakeholder priorities with creativity and tact.
- Thorough understanding of the marketing production lifecycle and integrations / synergies with creative and media: primary and virtual production, post-production, localization, versioning (moving image, social, digital, and print), and multichannel delivery requirements.
- Technically savvy – deep knowledge of martech solutions, architecture, and associated AI applications, integrations, and implementations.
- Able to push boundaries, uncover workarounds, and pivot rapidly when faced with blockers.
- Commercially astute – able to partner closely with the commercial team to build out viable models that deliver sustainable and mutually beneficial growth.
KPIs:
- Successful application of deep production, technical, and workflow knowledge.
- Robust understanding of client and WPP needs, objectives, and technology landscape.
- Recommendation and implementation of tech stack improvements, optimisations, and integrations.
- Successful development and implementation of flexible, efficient, future-proof, and technology-powered operational models that drive inter-agency and client collaboration, delivery efficiency and scalability, commercial growth, and client satisfaction / retention / stickiness.
- Operational leadership across both client and inter-WPP relationships.
- Own development of operational models and proposals in response to RFIs / RFPs, with production as a core component of an integrated delivery solution.
Why work here: At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact: WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Client Operations Director (FTC 9 months) employer: WPP Production
At WPP Production, we pride ourselves on being an inclusive employer that champions creativity and collaboration in a hybrid working environment. Our commitment to employee growth is evident through access to diverse projects and global career opportunities, all while leveraging cutting-edge technology to enhance human creativity. Join us to make a meaningful impact in the world of content production, where your skills will be valued and your contributions will help shape the future of our industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Director (FTC 9 months)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This shows you’re genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role. Keep it concise and focus on what makes you a great fit for the Client Operations Director position.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Client Operations Director (FTC 9 months)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience that aligns with the role. We want to see how your skills can help us streamline collaboration and deliver innovative solutions!
Showcase Your Experience:Don’t just list your previous jobs; tell us about specific projects where you’ve successfully collaborated with creative and media teams. We love seeing real examples of how you've driven efficiency and commercial growth.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity and simplicity, so make sure your points are easy to understand and directly related to the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WPP Production
✨Know Your Stuff
Before the interview, dive deep into WPP Production's work and values. Familiarise yourself with their approach to content production and how they integrate technology with creativity. This will help you speak confidently about how your experience aligns with their goals.
✨Showcase Collaboration Skills
Since the role involves working with multiple stakeholders, prepare examples that highlight your ability to collaborate effectively. Think of specific instances where you’ve streamlined processes or built strong relationships with clients and teams.
✨Be Tech-Savvy
Brush up on your knowledge of martech solutions and AI applications relevant to production. Be ready to discuss how you've used technology to enhance workflows or solve problems in past roles. This will demonstrate your readiness to tackle the tech-driven aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about their current projects, challenges they face in production, or how they envision the future of content creation. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
