At a Glance
- Tasks: Lead client relationships and drive business growth with innovative strategies.
- Company: Join WPP Production, a global leader in content production and creativity.
- Benefits: Hybrid working model, diverse projects, and opportunities for career growth.
- Other info: Inclusive culture that values diversity and fosters collaboration.
- Why this job: Shape the future of content production and make a real impact globally.
- Qualifications: Experience in client services and strong storytelling skills required.
The predicted salary is between 60000 - 80000 € per year.
This job is with WPP Production, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
A hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Business Director do at WPP Production?
By understanding WPP Production's full breadth of services, our Business Directors bring smart solutions to clients, helping them transition and transform their business. You are a hunter and team builder who drives client business, as well as grows WPP Production's opportunities and revenue. You add value by maintaining and growing client relationships and are valued by senior clients for your partnership and strategic guidance. You are a driver of growth, who identifies new business opportunities and manages new business pitches to grow your portfolio of business. A storyteller who can drive and lead business with the ability to write and present decks with flare and precision.
An exceptional leader of clients, complex teams and individuals, you epitomise our brand values, are passionate about the business and inspire others to continually push to be better. You partner with the Global Client MD (GCMD) and Global Client Lead (GCL) as well as the wider team helping to deliver the right strategic messaging and expectations for delivery excellence.
Key areas of responsibility
- Growth and account planning
- Support GCMD and GCL in driving agency revenue growth across new business
- Drive organic strategic business growth through strong relationships, a solid knowledge of your clients’ business, strategic direction and competitive landscape
- Focus on cross selling our capabilities and services to extend our offering to clients
- Partner with the Commercial Team and Client Operations Director to formulate plans to manage and leverage opportunities to drive client business and partnership
- Drive and maintain a client business development plan, comms and contact strategy (per client) and identify specific opportunities and actions
- Play a key role in new business pitches
- Relationship management
- Build client relationships based on plan agreed with GCMD/ GCL
- Seen as a trusted advisor on WPP Production's capabilities and provides guidance and counsel to clients to help them achieve their business objectives by developing the right production strategy
- Responsible for day-to-day management of overall client engagement and relationship health
- Monitor client satisfaction metrics and associated performance measures. Ensure negative feedback is escalated to GCMD, is addressed directly with clients and corrective action plans are implemented
- Deep understanding of client dynamics and objectives, manage client expectations for the agency and course correct potential client issues.
- Briefing GCMD/GCL and agreeing a quarterly plan
- Working closely with the GCL to understand contractual obligations and commercial arrangement and how these impact our ways of working as well as profitability
- Provide strategic insights to clients on a monthly/quarterly basis
- Partner with Client Director and/or Client Operations Director to drive account governance including Quarterly and Annual Business reviews and ensure flawless delivery
- Collaboration
- Work with GCMD/GCL and Client Operations Director to understand who the right capability experts are to bring in to unlock opportunities for growth
- Partner with Client Delivery to develop and maintain high levels of team effectiveness and satisfaction
- Maintain high level of trust and respect among department heads in Creative, Production, Operations, Technology, Finance and SMEs
- Partner with Client Delivery to navigate when there are conflicting priorities
- Work with Global ExCo and WPP Production Marketing Team to tell the story of WPP Production by delivering compelling case studies and content sound bites
- Leadership
- Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth
- Contribute to WPP Production's culture by exhibiting ownership, professionalism, passion and leading by example
- Regardless of reporting lines and disciplines inspires the wider portfolio team to deliver their best
- Empower the team to take ownership and find solutions, supporting them by removing any barriers to success
- In partnership with GCMD and GCL, hire and retain the best talent
- Understand how data and the use of data can change how we approach content creation and elevate the types of conversations and recommendations we have with clients
- Have an active interest in sustainability and help drive change within WPP Production to think and act more sustainably
- Financials
- Support GCMD/GCL with P&Ls, budgets and forecasting
- Ultimately responsible for monthly financial management and agreed contribution margins
- Partner with the Client Delivery, Finance and Commercial Teams to review revenue and plan against regular revenue analyses provided by the finance team to achieve monthly commitments
- Knowledge of profit levers and use them to drive profitability across your account portfolio
Requirements:
- Experience in a Client Services industry, working in a marketing, integrated campaigns/digital agency and/or consultancy environment.
- Demonstrated ability to grow revenue through strategic and organic growth and new business with a motivation to meet specific financial targets.
- Strong business and financial acumen.
- Expert client relationship skills – multi-stakeholder environment, matrix reporting, industry POV.
- Experience driving positive and/or turning around Client Satisfaction Scores.
- Ability to build partnerships across disciplines, networks and teams.
- Ability to write clear, cohesive and focused client communications including strategic presentations with strong storytelling skills.
- Also training Sr ADs and ADs to develop these skills.
- Authentically passionate about great work, teams and business.
- Curiosity and insatiable need for continual learning that is infectious.
- AI Proficiency: A strong grasp of the marketing technology landscape, specifically GenAI, Agentic workflows, and how they will disrupt traditional production hierarchies.
- Proven consultative skills with a proactive and strategic approach to client engagement, serving as a trusted advisor.
Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Business Director employer: WPP Production
WPP Production is an exceptional employer that champions inclusivity and innovation, offering a hybrid working model that fosters collaboration and creativity. Employees benefit from access to diverse global projects, extensive career growth opportunities, and a culture that values craft excellence and sustainability. Join us to make a meaningful impact in the ever-evolving landscape of content production while being part of a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Business Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching WPP Production and its services. Understand their approach to client relationships and how they drive growth. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your storytelling skills! As a Business Director, you'll need to present ideas clearly and engagingly. Create mock presentations and get feedback from friends or mentors. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining WPP Production and ready to contribute to their innovative projects.
We think you need these skills to ace Business Director
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand WPP Production's values and what they’re looking for in a Business Director. Tailor your application to reflect how your experience aligns with their mission and the specific requirements of the role.
Showcase Your Storytelling Skills:As a Business Director, storytelling is key! Use your application to demonstrate your ability to craft compelling narratives. Whether it’s in your cover letter or CV, make sure to highlight your achievements in a way that captivates the reader.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. Remember, the goal is to communicate your qualifications effectively without overwhelming the reader.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at WPP Production!
How to prepare for a job interview at WPP Production
✨Know Your Stuff
Before the interview, dive deep into WPP Production's services and recent projects. Understanding their approach to content production and how they leverage technology will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Storytelling Skills
As a Business Director, storytelling is key. Prepare a few examples of how you've successfully communicated complex ideas or strategies in previous roles. Use these stories to demonstrate your ability to engage clients and lead teams effectively.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences at WPP Production and share your own relevant anecdotes. This will show that you're not just interested in the role, but also in the people you'll be working with.
✨Prepare for Financial Discussions
Since financial acumen is crucial for this role, brush up on your knowledge of P&Ls, budgets, and revenue growth strategies. Be ready to discuss how you've managed financials in past roles and how you plan to drive profitability at WPP Production.
