Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage exciting projects for a leading retail client, ensuring timely delivery and high-quality results.
- Company: Join WPP Production, a global leader in content production with a focus on creativity and innovation.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Inclusive workplace committed to diversity and fostering a culture of respect.
- Why this job: Be part of a dynamic team shaping the future of content production on a global scale.
- Qualifications: Strong time management, attention to detail, and experience in creative or digital production.
The predicted salary is between 30000 - 40000 £ per year.
This job is with WPP Production, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About WPP Production: We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale.
About WPP: WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company.
A Hybrid working model: We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does an Account Manager do at Hogarth, on the TJX account? You will be working within the TJX Activation Account team, implanted onsite working directly with the client within a wider TJX Creative team. You will attend TJX office in Watford two to three times a week. You will deliver small to medium projects, working with TJX’s onsite in-house creative team. You will be responsible for managing small to medium projects from briefing to final delivery, ensuring that TJX stakeholders, clients and agencies adhere to set timings to ensure a timely delivery of all projects. You will be working on a range of channels including but not limited to Campaign Management, Print, Digital and Social.
- Client management responsibilities:
- Immerse yourself in the client’s brand and offering.
- Prepare client proposals for small to medium projects, under guidance where necessary.
- Present and deliver creative work appropriately – take ownership of your work and ensure best in class delivery of work to a high standard.
- Provide weekly status reports, accompanied by a meeting or call as per client needs.
- Provide agendas and detailed contact reports following all client meetings.
- Set and manage client expectations, deliverables and timeframes for your projects.
- Escalate all serious client issues to your line manager (SAM/AD) immediately and recommend solutions wherever possible.
- Contribute to identifying areas for improvement of existing workflow and processes which could benefit WPP Production and/or the client.
- Build strong day to day relationships with all clients and agency stakeholders – communication is key.
- Support in identifying training requirements and opportunities for clients to ensure their adherence to processes and improve workflow.
- Project Management responsibilities:
- Co-ordinate between all relevant parties, this might be internally within the client TJX, internally within Hogarth or with other agencies and 3rd party partners of TJX.
- Consistently deliver against all contractual obligations including SLAs and KPIs for your projects.
- Manage small to medium client projects from brief to delivery ensuring final materials are on time and of the highest quality.
- Follow agreed workflows and utilise relevant project management tools that the client uses – Workfront.
- Ensure clear division of responsibility for appropriate files at each stage of the project.
- Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc.
- Manage, monitor and update all timelines and set realistic expectations with stakeholders.
- Monitor internal workflows, contribute to identifying areas for improvement and make recommendations.
- Ensure Schedules, technical specs and copy dates are obtained and correct, report any delays to your line manager (SAM/AD) and/or TJX BAM.
- Check all materials (PDFs, emails etc.) and ensure quality control procedures have been followed before sending to clients.
- Keep your line manager (SAM/AD) and/or TJX BAM updated on status of projects.
- Collate any information needed for input to client reports and presentations.
- Help organise, attend (if required) and minute meetings.
- Manage your workload effectively and highlight to your line manager if support is required to ensure successful completion of a project.
- Provide administrative support to the team as required.
Reporting lines and key stakeholders: This role reports to a Senior Account Manager with support from the Account Director, but you will work directly with a client lead contact, Brand Activation Manager, on projects for a specific area they manage. You will work closely with Creative, Digital and Production teams.
Requirements:
- Strong time management and prioritisation skills within a fast-paced environment.
- Great attention to detail.
- Can do attitude and an ability to work under pressure.
- Strong interpersonal and proactive communication skills.
- Fluent oral and written English, other languages desirable.
- Highly organised, detail oriented and client focused.
- Team Player.
- Quick learner when it comes to different softwares.
- Strong IT literacy, including Word, Excel, PowerPoint/Key Note.
- Strong numeracy skills.
- Some experience in managing and servicing multi market accounts in the retail space.
- Experience working in Creative, Branding, Social, Digital or Print production.
- Experience with creative adaptation briefs.
Why work here: At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry.
Inclusion and Impact: WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Account Manager employer: WPP Production
Contact Detail:
WPP Production Recruiting Team
careers@wppproduction.com
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research WPP Production and their projects, especially those related to the TJX account. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to account management. Think about how you would handle client expectations and project timelines, as these are key in the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing projects and client relationships, as this is key for us at WPP Production.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve successfully managed projects or improved workflows. We love seeing real-life applications of your talents.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point without fluff.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application goes to the right place and helps us keep track of all candidates efficiently. Plus, it’s super easy!
How to prepare for a job interview at WPP Production
✨Know the Brand Inside Out
Before your interview, dive deep into TJX's brand and offerings. Understand their values, recent campaigns, and target audience. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing small to medium projects. Prepare specific examples where you successfully coordinated between teams, met deadlines, and delivered high-quality work. Highlight your familiarity with project management tools like Workfront.
✨Communicate Effectively
Since client management is key, practice articulating how you build relationships and manage expectations. Think of instances where you’ve had to handle client feedback or resolve issues, and be prepared to share these stories.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project workflows, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.