At a Glance
- Tasks: Lead media operations, driving excellence and transformation for a diverse client portfolio.
- Company: Join a dynamic team at WPP Media, a leader in media management.
- Benefits: Enjoy competitive pay, health plans, generous time off, and a hybrid work model.
- Other info: Collaborative culture that values diversity and offers excellent career growth.
- Why this job: Make a real impact by enhancing client outcomes and fostering innovation.
- Qualifications: 8+ years in media operations with strong leadership and project management skills.
The predicted salary is between 80000 - 100000 € per year.
About the Role
The Vice President (VP), Practice Operations is a senior leadership role within Media Management & Delivery (MM&D), responsible for driving operational excellence and transformation across a defined portfolio of clients. Reporting to the SVP, you will translate strategy into action—embedding consistent, scalable, high‑performance ways of working across client teams.
Key Responsibilities
- Implement and manage practice value propositions and go‑to‑market strategies for the assigned client portfolio, ensuring alignment with the overall MM&D strategy.
- Drive collaboration between Practices and Delivery teams to ensure seamless, high‑quality service and outcomes for your clients.
- Manage the adoption of the GOC/offshoring model within your client teams, ensuring effective execution and maximising the value of global talent.
- Execute the operational and transformational plans set by the SVP within your client portfolio, driving efficiency and quality improvements.
- Implement and oversee established frameworks for operational maturity, quality, goal setting (OKRs), and performance tracking (KPIs) for your accounts.
- Manage process excellence initiatives, including compliance, auditing, and client onboarding, for your portfolio.
- Work closely with Practice leads to ensure the adoption of craft excellence and pioneering methods within your client delivery teams.
- Champion the use of innovative plans, tools, and strategic vision provided by the Practices function to drive superior client results.
- Drive the adoption of key technologies and operational tools within your teams and client accounts.
- Act as a champion for WPP's Open infrastructure, identifying use cases and supporting the cultural change required for effective implementation.
- Surface operational challenges and opportunities for process improvement and automation within your portfolio.
- Manage and mentor a team of operational professionals, fostering a culture of innovation, accountability, and continuous improvement.
- Drive cross‑functional initiatives through effective project management and collaboration, ensuring focus and proactive problem‑solving.
- Act as a key operational contact and trusted advisor for senior stakeholders on your client portfolio.
- Partner with agency and client leads to drive the adoption of new operational capabilities and ways of working.
- Ensure all operational efforts are focused on delivering exceptional client outcomes and satisfaction.
Skills and Experience
- Team Leadership: Proven experience (typically 8+ years) in media operations, with a strong track record of managing, motivating, and developing high‑performing teams.
- Operational & Commercial Acumen: Strong understanding of how to implement value propositions and identify commercial opportunities within a client portfolio. Experience with operational forecasting and resource management.
- Project & Change Management: Proven ability to manage large‑scale projects, process improvements, and transformation initiatives from planning through to execution.
- Craft & Domain Expertise: Broad understanding across multiple media practices (e.g., Search, Social, Programmatic) and how to apply operational best practices to drive performance.
- Client & Stakeholder Management: Demonstrated success in building strong relationships with senior client stakeholders and internal partners, acting as a trusted operational advisor.
- Collaboration & Influence: A highly collaborative leader adept at working within a matrixed organization, able to drive results through partnership and clear communication.
- Problem‑Solving: A creative and analytical problem‑solver who can connect strategic goals with detailed execution plans and measurable outcomes.
Measures of Success
- Within 6 Months: Developed deep understanding of the assigned client portfolio’s operational challenges and opportunities; established strong relationships with key client and internal stakeholders; begun implementing initial improvements based on the MM&D operational roadmap.
- Within 12 Months: Demonstrated measurable improvements in operational efficiency, quality, and compliance across the client portfolio; received positive feedback from clients and internal teams; successfully managing the team to deliver against OKRs and contributing to a culture of excellence.
Benefits
Competitive medical, group retirement plans, vision, and dental insurance; significant paid time off; preferential partner discounts; employee mental health awareness days; inclusive culture; hybrid work model with approximately four days in office per week.
EEO Statement
WPP Media is an equal‑opportunity employer and considers applicants for all positions without discrimination. We foster a collaborative, inclusive environment that values diverse backgrounds. Please note this is a UK based role and requires individuals to have the right to work in this location.
Media Operations, VP (Parental Leave Cover) employer: WPP Media
At WPP Media, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions collaboration and innovation. Our London office provides a supportive environment with ample opportunities for professional growth, competitive benefits including comprehensive health plans and generous paid time off, and a commitment to inclusivity that values diverse perspectives. Join us to lead transformative operational strategies while enjoying a hybrid work model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Media Operations, VP (Parental Leave Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the media operations field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their operational challenges and think about how your experience can help solve them. This will show you’re not just another candidate, but someone who’s genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership style and how you've driven operational excellence in past roles. Highlight specific examples that align with the responsibilities of the VP position to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Media Operations, VP (Parental Leave Cover)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Media Operations VP role. Highlight your experience in media operations and how it aligns with the responsibilities mentioned in the job description. We want to see how you can drive operational excellence!
Showcase Your Leadership Skills:Since this is a senior leadership position, don’t forget to emphasise your team management experience. Share specific examples of how you've motivated and developed high-performing teams in the past. We love seeing strong leaders in action!
Demonstrate Problem-Solving Abilities:In your application, highlight instances where you've tackled operational challenges or implemented process improvements. We’re looking for creative problem-solvers who can connect strategy with execution, so make sure to showcase your analytical skills!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at WPP Media
✨Know Your Portfolio Inside Out
Before the interview, dive deep into the specifics of the client portfolio you'll be managing. Understand their operational challenges and opportunities, and think about how you can implement improvements based on the MM&D operational roadmap.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing and developing high-performing teams. Share specific examples of how you've motivated your team and driven collaboration across different practices to achieve exceptional client outcomes.
✨Demonstrate Operational Acumen
Highlight your understanding of value propositions and commercial opportunities within media operations. Be ready to discuss how you've successfully managed large-scale projects and implemented process improvements in previous roles.
✨Build Relationships with Stakeholders
Emphasise your ability to build strong relationships with senior client stakeholders and internal partners. Prepare to share examples of how you've acted as a trusted operational advisor and driven results through effective collaboration and communication.
