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- Tasks: Lead operations for Amazon, ensuring efficiency and excellence in service delivery.
- Company: Join WPP's innovative OpenDoor team, partnering with Amazon.
- Benefits: Gain unparalleled access to industry leaders and cutting-edge technology.
- Why this job: Shape the future of marketing while developing your skills in a dynamic environment.
- Qualifications: Experience in operations and project management, with strong organisational skills.
- Other info: Mentorship from professionals and opportunities for global impact.
The predicted salary is between 36000 - 60000 £ per year.
The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Operations Manager at OpenDoor, WPP's bespoke global operating model for Amazon.
At WPP, we are constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that is why we have built OpenDoor for Amazon.
OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.
The unique OpenDoor partnership model is built to deliver next level productivity, fuelled by our industry-leading approach to people, platforms, and process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.
OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what is done today and build a better future.
By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity.
We are searching for a talented and enthusiastic individual to join our OpenDoor team as an Operations Manager. This is a full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI.
The Operations Manager role will primarily have ownership of the operational success of the client account. This vital role will work closely with the Operations Director to ensure our work is run efficiently and effectively, by connecting our specialist teams and delivering ways of working that bring the best of our teams to Amazon.
- Works with the Operations Director to support the client's transformation ambitions in EMEA with a particular focus on automation and simplification.
- Supports the Operations Director in the delivery of system developments & migrations.
- Implements & governs ways of working that drive efficiency.
- Owns projects and workstreams in partnership with the Operations Director.
- Manages the day-to-day workload and completion of business tasks across the Operations team (writing and circulating process, ensuring data is captured from the agency in a timely manner).
- Works alongside the Regional Operations Lead to deliver sufficient documentation and process for the agency.
- Works with internal and external counterparts (Tech, Buying, Planning, Finance and Media Owners) to ensure all plans are implemented efficiently and on time.
- Delivers monthly finance process with our credit controller and ironing out process as well as reporting back with improvements.
Qualifications:
- Evidence of operational experience and project management.
- Strong organizational skills and experience of building and rolling out processes.
- Must be very results-orientated and able to manage up.
- Ideally a media background, with a good understanding of media agency functions.
- Good communication skills with the ability to build strong relationships.
Bonus Points:
- Pro-active, organised and good attention to detail.
- Builds good rapport with stakeholders.
- Analytical skills and attention to detail.
- Ability to digest information from a wide variety of sources.
- Open-minded, able to develop and assess different options and solutions.
- Proactively looks for ways to make improvements, flags issues ahead of time and autonomous.
- Creates templates/processes rather than just filling them in / following them – shares these with other markets / client teams.
Benefits of OpenDoor:
- Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies.
- Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon.
- Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open.
- Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making.
- Global Impact: Be part of a team that is shaping the future of marketing on a global scale.
Interested candidates are encouraged to submit their resume and cover letter to open.americas@wpp.com by [application deadline]. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Operations Manager - Media Advertising in London employer: WPP Media
Contact Detail:
WPP Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Media Advertising in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to WPP or Amazon. A friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Knowing how WPP and OpenDoor operate will help you align your answers with their expectations.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you’ve improved processes or tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Operations Manager - Media Advertising in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your operational experience and project management skills, as these are key for us at OpenDoor. Use specific examples that showcase your results-oriented mindset.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're excited about the role and how your background aligns with our mission at WPP and Amazon. Keep it engaging and personal – we want to get to know you!
Showcase Your Communication Skills: Since strong communication is vital for this role, make sure to demonstrate your ability to build relationships in your application. Whether it's through your CV or cover letter, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at WPP Media
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in media advertising. Familiarise yourself with WPP's OpenDoor model and how it integrates with Amazon. This knowledge will help you demonstrate your understanding of the role and its responsibilities.
✨Showcase Your Project Management Skills
Be ready to discuss your previous experiences in project management. Prepare examples that highlight your organisational skills and ability to manage multiple tasks efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication and Relationship Building
Since the role requires strong communication skills, think of instances where you've successfully built relationships with stakeholders. Be prepared to explain how you’ve navigated challenges in communication and what strategies you used to maintain effective collaboration.
✨Demonstrate a Results-Oriented Mindset
WPP values results-driven individuals, so come equipped with examples of how you've achieved measurable outcomes in your past roles. Discuss any improvements you've implemented and how they positively impacted your team or organisation.
