WPP ET is seeking a Director of Service Delivery to lead the delivery and continuous improvement of core enterprise technology services across a global landscape. You will own service performance, governance and the service desk, while guiding key vendor relationships to deliver high-quality outcomes for colleagues.
The role requires deep experience in service delivery leadership, outsourcing and large-scale operations, with a strong focus on service quality, availability and cost management.
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Global Service Delivery Director — Experience & Performance in London employer: WPP Media
WPP Media is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture that fosters creativity and collaboration. With a commitment to inclusivity and a comprehensive benefits package, including competitive medical and retirement plans, employees are empowered to thrive in their careers while enjoying a supportive environment. The opportunity to work with high-profile clients globally and leverage cutting-edge AI-driven solutions makes this role not only rewarding but also pivotal for personal and professional advancement.
