Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and oversee innovative marketing projects for Amazon.
- Company: Join WPP Media, a leader in AI-driven media solutions.
- Benefits: Enjoy competitive pay, extensive benefits, and a vibrant work culture.
- Other info: Experience a hybrid work environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team shaping the future of marketing and creativity.
- Qualifications: Strong organisational skills and a passion for digital marketing are essential.
The predicted salary is between 40000 - 50000 £ per year.
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
For more information, visit wppmedia.com.
PURPOSE
The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Client Manager at OpenDoor, WPP’s bespoke global operating model for Amazon.
ABOUT WPP & OPENDOOR
At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions.
ABOUT THE ROLE
We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Client Manager. This is a full-time position based in London. The Role will report to XX and will manage a team of XX. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI.
RESPONSIBILITIES
- Manage day to day requests and work-streams from helping to inform the annual strategy to managing ad hoc projects, and ensure work is delivered to a high quality and meets deadlines.
- Work closely with the regional planning teams, and where required with local market contacts, to help answer queries, address critical concerns, brief them on activities and help direct them on their responses.
- Act as a primary point of contact for day-to-day client communications, building a strong, trusted relationship with key stakeholders.
- Contribute to governance meetings with central clients for multi-market brands to provide them with a holistic overview of the business.
- Collaborate with and understand the roles of the specialist teams internally, to co-ordinate and add value to client work.
- Build a rapport with the full regional team and the local markets, organize regional and network catchups for process governance, knowledge sharing, promote best practice and keep the local teams up to date with the latest global innovations & developments.
- Develop an understanding of your client’s business, consumer purchase journey and the broader industry sector.
- Foster innovative thinking and ideas with particular emphasis on content, digital and technology innovation, and the use of data.
- Where required, ensure accurate and timely delivery of media plans and regional reporting (e.g. campaigns, competitive etc.) and help provide analysis and insight into results and recommendations.
- For campaigns activated centrally from the regional hub, oversee end-to-end campaign management – briefing, legal compliance, finance requirements, commercial agreements, reporting, post-campaign analyses, budget tracking & reconciliation and cross-company billing where needed.
- Develop client documents, POV’s and presentations that are insightful and tell a clear story.
- Keep up to date with industry developments and internal products and processes and converse effectively about them with clients and colleagues.
- Oversee the finance billing process to collate PO’s, track funds, monitor client billing and ensure teams are reconciling bookings (if applicable).
- Assist in the development and execution of data-driven marketing campaigns across multiple Amazon businesses.
- Utilize WPP Open and other cutting-edge tools to track campaign performance and identify optimization opportunities.
- Collaborate with WPP (media and beyond) and Amazon team members to ensure seamless campaign delivery and achieve outstanding results.
- Contribute to a culture of innovation by exploring new technologies and approaches to marketing challenges.
- Stay abreast of industry trends and best practices, particularly in the areas of e-commerce and digital marketing.
QUALIFICATIONS
- Strong organizational and project management skills and be able to coordinate multiple stakeholders, as well as demonstrating excellent communication skills and the ability to build strong relationships with clients and colleagues.
- Strong digital and data knowledge, preferably with a strong media activation background (essential for the client activating campaigns in the regional Hub in London).
- Act on your own initiative to immerse yourself in the client’s business and category to challenge thinking or improve ways of working.
- Entertainment category experience.
- Multi-market experience.
BONUS POINTS
- Familiarity with Amazons way of working (e.g. narratives over powerpoint) and their leadership principles.
- Familiarity with Amazon Ads.
- Understanding of Amazon's ecosystem.
Life at WPP Media & Benefits
Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.
We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note that while our philosophy is the same across WPP, benefits may vary by office/country.
Please note this is a UK based role and requires individuals to have the right to work in this location.
Client Manager in London employer: WPP Media
Contact Detail:
WPP Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Client Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in client management. When you get the chance to chat with potential employers, share these stories to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like WPP Media, and express your interest. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and ace those tough questions. Plus, applying through our site gives you a better shot at getting noticed by hiring managers.
We think you need these skills to ace Client Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your relevant experience and skills that align with WPP's mission and values. We want to see how you can contribute to our unique partnership with Amazon!
Showcase Your Communication Skills: As a Client Manager, strong communication is key. Use your application to demonstrate your ability to build relationships and convey ideas clearly. We love seeing candidates who can articulate their thoughts effectively, so don’t hold back!
Be Data-Driven: Since this role involves working with data and media activation, make sure to include any relevant experience you have in these areas. We’re looking for someone who can leverage data to drive marketing strategies, so show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join the WPP family!
How to prepare for a job interview at WPP Media
✨Know Your Client Inside Out
Before the interview, dive deep into understanding Amazon's business model and how it operates within the entertainment sector. Familiarise yourself with their leadership principles and how they align with WPP's values. This knowledge will help you demonstrate your commitment to the role and your ability to build strong relationships with clients.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed multiple stakeholders and projects in the past. Highlight your organisational skills and your ability to deliver high-quality work under tight deadlines. This is crucial for a Client Manager role where coordination is key.
✨Emphasise Data-Driven Decision Making
Since the role involves executing data-driven marketing campaigns, be prepared to talk about your experience with data analysis and how you've used insights to optimise campaigns. Bring examples of how you've leveraged digital tools to track performance and make informed recommendations.
✨Foster Innovative Thinking
WPP values creativity and innovation, so come equipped with ideas on how to approach challenges in the marketing landscape. Think about recent trends in e-commerce and digital marketing that could benefit Amazon and be ready to share your thoughts on how to implement them effectively.