At a Glance
- Tasks: Lead global learning initiatives and develop capabilities for a transformative company.
- Company: Join WPP, a leader in AI-powered creativity and innovation.
- Benefits: Competitive salary, hybrid work model, and a vibrant culture.
- Other info: Be part of a collaborative team that values creativity and diversity.
- Why this job: Shape the future of learning and development in a dynamic environment.
- Qualifications: Experience in leading large-scale learning organisations and AI integration.
The Opportunity WPP is in the midst of the most consequential transformation in its history. Under CEO Cindy Rose, the three‑year Elevate28 strategy is rewiring the company around AI‑powered creativity, a simplified operating model, a sharper client experience, and a high‑performance culture. Mark Taylor joins as Chief People Officer and one of his first, most strategic hires is the leader who will design the capability engine that makes Elevate28 real for our people.
The Chief Learning & Development Officer (CLDO) will build and lead WPP’s global learning function end‑to‑end – enterprise‑wide sales and client capability, leadership development, AI and craft skilling, and the learning culture that holds it all together. This is a commercial mandate: build the capabilities that reshape how WPP wins, keeps and grows clients, and make learning one of the most visible signals that WPP is the best place in the industry to build a career.
Why This Role, Now Our clients are buying differently. The pitch is no longer a deck – it is a point of view, backed by data, co‑authored with AI, and brought to life by people who can sit in the C‑suite and talk about the client’s business, not ours. Across WPP’s 30+ agency brands, thousands of client‑facing leaders need a sharper, more consistent commercial playbook: consultative selling, executive presence, sector fluency, and the confidence to lead transformational conversations with CMOs, CFOs and CEOs.
At the same time, AI is reshaping every craft we sell. The CLDO will own the strategy that turns AI anxiety into AI fluency across creative, media, production, technology and client leadership – in partnership with agency CEOs, the COO, the Chief Transformation Officer and the Chief Technology Officer.
What You Will Own
- Enterprise sales capability. Design and scale a global commercial academy that lifts consultative selling, C‑suite engagement, negotiation and business‑acumen for several thousand client‑facing leaders – with measurable impact on pitch win rates, organic growth and client tenure.
- Leadership development. Own the curriculum that develops WPP’s leaders from first‑time people managers through to agency CEOs, anchored in our six leadership dimensions. Partner with the CPO on succession, high‑potential programmes and executive coaching architecture.
- AI fluency at scale. Build the learning strategy that makes AI a core capability for every role – from creative teams using generative tools to leaders making capital‑allocation decisions about AI bets. Partner with the Chief AI Officer and agency leaders to make fluency practical, not theoretical.
- Craft, client & sector mastery. Codify and scale the craft expertise – creative, media, production, data, technology – and the sector fluency (CPG, retail, financial services, tech, pharma) that differentiates WPP in the pitch room and the boardroom.
- Learning culture & infrastructure. Rebuild the global learning ecosystem: platforms, content strategy, coaching practice, measurement, and governance that connects every programme to a business outcome. Move WPP from training‑as‑events to learning‑as‑a‑continuous‑capability‑advantage.
- Team & operating model. Lead a global L&D organisation distributed across regions and agency brands. Build a high‑performing team, set the operating model, and run the function with the commercial rigour of a P&L.
The Candidate
- Enterprise scale. You have led a learning organisation supporting tens of thousands of employees across multiple geographies and are comfortable operating at a CVP, SVP or CLO level.
- Commercial capability‑building. You have built, measured and scaled consultative selling, client engagement and C‑suite‑readiness programmes that changed seller behaviour and moved commercial KPIs – win rates, deal size, client retention, organic growth.
- AI‑native learning leader. You are not just teaching AI; you use AI to re‑engineer learning itself – adaptive paths, AI coaching, simulation, measurement. Candidates with recent, tangible experience shipping AI‑powered learning at scale will stand out.
- Executive gravitas. You earn the trust of CEOs, CROs, CFOs and agency leaders, influencing boardroom conversations about capability investment as credibly as you can design a coaching conversation for a first‑time manager.
- Talent magnet & culture builder. You attract exceptional L&D talent and build teams that clients, employees and leaders describe as indispensable. You treat psychological safety and high performance as two sides of the same coin.
Who You Are
- Open. We are inclusive and collaborative; we encourage the free exchange of ideas and respect diverse views.
- Optimistic. We believe in the power of creativity, technology and talent to create brighter futures for our people, clients and communities.
- Extraordinary. We are stronger together: through collaboration we achieve the amazing and provide extraordinary work every day.
What We’ll Give You
- Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
- Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
- Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem‑solvers.
Compensation & Benefits The base salary range for this position is £240,638–£296,000 GBP. Individual compensation varies based on job‑related factors, including location, business needs, level of responsibility, experience and qualifications. We offer a competitive benefits package. For more details, visit WPP Benefits.
We believe the best work happens when we’re together, fostering creativity, collaboration and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Equal Opportunity Employer WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Chief Learning and Development Officer, London employer: WPP Media
Contact Detail:
WPP Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Learning and Development Officer, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience in learning and development.
✨Tip Number 3
Showcase your passion for AI and learning! In this role, it’s crucial to demonstrate how you can leverage AI in learning strategies. Be prepared to share innovative ideas on how to integrate AI into training programmes during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Chief Learning and Development Officer, London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Chief Learning and Development Officer role. Highlight your experience in building learning strategies and how they relate to WPP's Elevate28 strategy.
Showcase Your AI Experience: Since AI fluency is a key part of this role, don’t forget to include any relevant experience you have with AI in learning environments. Share examples of how you've integrated AI into learning strategies or programmes in the past.
Demonstrate Commercial Acumen: WPP is looking for someone who can drive commercial capability-building. Use your application to illustrate how you've successfully improved sales performance or client engagement through learning initiatives. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. WPP values openness and collaboration, so don’t hesitate to share your unique perspective on learning and development. We want to see the real you!
How to prepare for a job interview at WPP Media
✨Know the Company Inside Out
Before your interview, dive deep into WPP's Elevate28 strategy and understand how it reshapes their approach to learning and development. Familiarise yourself with their recent projects and how AI is integrated into their operations. This knowledge will help you demonstrate your genuine interest and alignment with their vision.
✨Showcase Your AI Expertise
As the role heavily involves AI fluency, be prepared to discuss your experience with AI in learning environments. Share specific examples of how you've implemented AI-driven strategies in previous roles, and how they led to measurable improvements. This will highlight your capability to lead WPP's learning function effectively.
✨Demonstrate Commercial Acumen
WPP is looking for someone who can build commercial capabilities. Prepare to discuss your past successes in consultative selling and client engagement. Use metrics to illustrate how your initiatives have positively impacted win rates and client retention, showcasing your ability to drive business outcomes.
✨Emphasise Leadership Development Experience
Since the role involves developing leaders across various levels, be ready to talk about your experience in leadership development programmes. Highlight any frameworks or curricula you've designed and how they contributed to the growth of individuals and teams. This will show that you can effectively nurture talent within WPP.