At a Glance
- Tasks: Manage digital ad campaigns, troubleshoot issues, and support offshore teams.
- Company: Join WPP Media, a leader in AI-driven media solutions.
- Benefits: Enjoy competitive pay, health benefits, and generous time off.
- Other info: Collaborative culture with opportunities for growth and learning.
- Why this job: Be part of a dynamic team shaping the future of advertising.
- Qualifications: Experience in Ad Operations and expertise in Google Campaign Manager 360 required.
The predicted salary is between 40000 - 50000 € per year.
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
About Us: EssenceMediacom, part of WPP Media, combines Essence’s performance, data, analytics and creative technology DNA with MediaCom’s scaled multi-channel audience planning and strategic media expertise. Clients include adidas, Dell, Google, Mars, NBCUniversal, PlayStation, Procter & Gamble, The Coca-Cola Company and Uber, who are responsible for more than $21bn in global media billings.
Job Summary: We are seeking a skilled and experienced individual to become an integral part of our Advertising Operations team in London. Our team is responsible for campaign trafficking, ad serving, conversion tagging, and the integration of other optimization technologies associated with the execution of digital advertising. We ensure digital campaigns are managed to high operational standards and provide consultancy to our clients and colleagues. This is a critical Level 3 role designed for an individual who excels in driving operational excellence and fostering strong cross-cultural collaboration. You will be the primary operational bridge between our Ad Ops team in London and our dedicated offshore team. You will have expertise in ad serving technologies, particularly Google Campaign Manager 360 (CM360) and the capacity to work on multiple clients simultaneously.
Key Responsibilities
- Offshore Team Support & Guidance: Act as the primary operational point of contact and escalation for our offshore Ad Operations team, providing day-to-day support, troubleshooting, and expert guidance on complex campaign setups and issues. Ensure that tasks are completed within agreed-upon service level agreements (SLAs) and deadlines.
- Best Practice Management: Oversee processes around campaign setup, creative implementation, and tagging performed by the offshore team within CM360 to ensure accuracy. Identify opportunities to streamline workflows, improve efficiency, and enhance documentation for the offshore team, contributing to the continuous improvement of our team.
- Stakeholder Support: Support our planning and activation teams with their Ad Ops submissions and processes and provide solutions and consultancy for all types of adserver related work and queries.
- Technical Troubleshooting: Provide advanced troubleshooting support for ad serving issues, third-party tag implementation, discrepancy investigations, and creative delivery challenges.
- Training & Mentorship: Contribute to the ongoing training and development of junior members of the offshore Ad Ops team, sharing knowledge and fostering a culture of continuous learning.
- Performance Monitoring: Assist in monitoring checks, ensuring campaigns are delivering as expected and proactively identifying any potential issues.
- Project Work: Serve as a partner for interdepartmental projects; attending internal meetings and providing updates.
- Site Tagging: Support client site tag management; both implementation, QA and consultation.
Required Qualifications
- Hands-on experience in an Ad Operations role within an agency, publisher, or ad tech vendor environment.
- Expert-level proficiency in Google Campaign Manager 360 (CM360), including advanced trafficking, robust reporting capabilities, and comprehensive troubleshooting skills.
- Good understanding and familiarity with other adjacent ad tech platforms e.g., Google Tag Manager, Google Analytics, Brand Safety platforms and DSPs.
- Exceptional communication skills, both written and verbal, with the ability to convey complex technical information clearly and concisely across different cultures.
- Proven analytical and problem-solving abilities, with a keen eye for detail.
- Ability to manage multiple priorities effectively in a fast-paced, deadline-driven environment.
- Demonstrate a proactive, solutions-oriented approach to challenges.
- Right to work in the UK.
Highly Desirable Skills
- In-depth knowledge and practical experience with Google Floodlight tagging, including its implementation, auditing, troubleshooting, and best practices for onsite tagging.
Life at WPP Media & Benefits
Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location.
Ad Operations Account Manager employer: WPP Media
WPP Media is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where creativity and collaboration thrive. Located in London, our team enjoys a hybrid working model, comprehensive benefits including competitive medical and retirement plans, and opportunities to engage in meaningful projects with leading global brands. We foster an inclusive environment that champions personal and professional advancement, ensuring every employee feels valued and empowered to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Ad Operations Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Ad Operations role. Highlight your skills with Google Campaign Manager 360 and any other relevant tech to show you're the perfect fit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team at WPP Media.
We think you need these skills to ace Ad Operations Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ad Operations Account Manager role. Highlight your experience with Google Campaign Manager 360 and any relevant ad tech platforms. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your problem-solving skills and ability to work in a fast-paced environment.
Showcase Your Communication Skills:Since this role involves liaising with various teams, it's crucial to demonstrate your exceptional communication skills. Use clear and concise language in your application to show us you can convey complex information effectively.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at WPP Media
✨Know Your Stuff
Make sure you brush up on your knowledge of Google Campaign Manager 360 and other ad tech platforms. Be ready to discuss your hands-on experience and how you've tackled complex campaign setups in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues or improved processes in previous roles. This will demonstrate your analytical abilities and proactive approach, which are crucial for this position.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Since you'll be working with diverse teams, being able to convey information clearly is key to fostering collaboration and understanding.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like troubleshooting a campaign issue or mentoring a junior team member. Think through your responses ahead of time to show you're prepared and capable.
