At a Glance
- Tasks: Manage key client relationships and oversee campaign planning and delivery.
- Company: Join WPP Media, a leader in AI-driven media solutions.
- Benefits: Enjoy competitive pay, health benefits, and generous time off.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of media.
- Qualifications: Experience in agency or account management with strong media planning skills.
The predicted salary is between 40000 - 50000 £ per year.
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
WPP Media Solutions sits at the heart of WPP’s media, data, technology, and performance ecosystem, bringing together best-in-class planning, activation, data, and commerce capabilities to solve complex client growth challenges. Working across WPP’s agency brands and specialist units, Media Solutions is designed to deliver integrated, future-proofed media strategies that are people-first, privacy-safe, and outcomes-driven.
Role Overview
The Solutions Planning Account Manager is responsible for the day-to-day management of key client relationships across the WPP agency network. This includes developing strategic brief responses across our full channel mix; ADOOH, ATV, and Programmatic, and overseeing IO management and campaign delivery to ensure seamless campaign execution. The Account Manager will also play a key role in mentoring and supporting junior team members, helping to drive operational excellence across the team. This position requires a strong understanding of the digital media landscape, strategic campaign management skills, and a passion for delivering outstanding client service and results.
Key Responsibilities:
- Client Relationship: Act as the primary point of contact for your assigned clients, building strong relationships within the agency and being recognised as their “go-to” for queries/support.
- Campaign Planning & Delivery: Manage client briefs within agreed SLAs, developing single channel and cross-channel campaign plans across ADOOH, ATV, and Programmatic.
- Campaign Management: Oversee the day-to-day execution of campaigns across WPP Media Solutions, collaborating closely with the Activation team to ensure seamless delivery and swift resolution of any issues.
- Revenue & Pipeline Awareness: Understanding your Agency’s revenue pipeline; tracking briefs, flagging changes, maintaining accurate forecasts, and supporting the achievement of revenue targets.
- Financial Management: Aid reconciliation and management of client bookings, working closely with the AE/finance team and maintaining clear communication with agencies on any queries.
- Agency Engagement: Represent WPP Media Solutions at regular agency meetings, surgeries and key counterparts for clients.
- Measurement & Insights: Identify relevant measurement studies across key clients and coordinate delivery of assets required for measurement studies.
- Line Management: Establish, communicate, and monitor clear, measurable KPIs and performance goals for Account Executives.
- Contributing to wider team initiatives: Support the SAM and AD on ad hoc projects and play an active role in mentoring and upskilling junior team members.
Experience: Proven background in agency or account management roles, with strong exposure to media planning and campaign delivery.
Skills and Experience:
- Communication & Relationship Management: Articulate communicator with the ability to build trusted, long-term relationships.
- Initiative & Resilience: Self-motivated, energetic, and resilient; able to work independently.
- Attention to Detail: Meticulous in managing bookings and financial reconciliations.
- Technical Skills: Proficient in Excel, PowerPoint and beneficial experience with CRM systems.
- Campaign & Pipeline Management: Skilled in campaign management and managing sales pipelines.
- Data Application Awareness: Understanding of how data can be leveraged to access and engage target brand audiences.
- Compliance & Best Practice: Committed to adhering to established compliance guidelines.
- Proactive Mindset: Continuously seeks opportunities to innovate and improve processes.
Life at WPP Media & Benefits: Our passion for shaping the next era of media includes investing in our employees to help them do their best work. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week.
Please note this is a UK based role and requires individuals to have the right to work in this location.
Solutions Planning Account Manager in London employer: WPP Media WPP
WPP Media is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where creativity and collaboration thrive. With access to global networks, competitive benefits including comprehensive health plans and generous paid time off, and a commitment to fostering an inclusive environment, employees are empowered to excel in their roles while enjoying a balanced work-life experience. The hybrid work model further enhances flexibility, making WPP Media an attractive choice for those seeking meaningful and rewarding careers in the heart of the UK's media landscape.
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