At a Glance
- Tasks: Inspire clients and teams to create exceptional work and enhance client experiences.
- Company: Join a dynamic agency focused on growth and collaboration.
- Benefits: Enjoy competitive pay, health benefits, generous time off, and mental health support.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact by leading client relationships and driving innovative solutions.
- Qualifications: Experience in client leadership and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
We're looking for someone who can inspire clients and teams to create unrivalled work, help define the ways of working across the agency that deliver the best client experiences and in turn grow our relationships with existing and potential new clients.
In this role, you will:
- Lead the client for the output from the agency, both in terms of RTB and BAU activity.
- Understand all the elements of a client's business and how we can support their growth.
- Have full knowledge of the overall plan and be there to support the internal teams and client as required in its delivery.
- Ensure teams collaborate and always champion unrivalled work for our clients.
- Have strong commercial knowledge and ensure all financial interactions with the client (PO's etc.) are smooth and accurate.
- Stretch yourself beyond the safe and be a part of agency growth through new business.
- Drive vision collaboration and alignment.
- Be the active voice of the client in the agency, working with all specialists in the matrix to ensure the team deliver against the brief and with the agreed scope of work.
- Always be looking to make our latest delivery better than the last, challenging the norm and the same - through collaborating across the agency and being aware of latest developments within Wavemaker and the client's category.
- Spot and convert opportunities.
- Have a full understanding of the SOW for every client and understand how Wavemaker can add value through the engagement of specialist services.
- Understand the core client KPIs and always look for opportunities for Wavemaker to support and deliver against them.
- Have full knowledge of all deliverables within a SOW and profitability of the client.
- Have full oversight of all financial elements of the client relationship and work quickly to resolve problems, seeking support as required to resolve quickly and accurately.
- Maintain a strong working relationship with the agency's commercial team and an appreciation of financial data sensitivity.
- Have full control and responsibility for accurate forecasting - meeting all internal deadlines.
- Be an active participant in new business pitches, stretching yourself outside your comfort zone.
- Take responsibility for smaller scale pitches and use experience to help develop appropriate operating models.
Qualifications:
- Client Leadership experience.
- Problem solving skills with a proactive approach to prevent issues.
- Ability to harvest insight from data that can benefit the client's business.
- Building and maintaining stakeholder relationships with senior marketeers within client organisations.
- Effective communication skills, delivering information and opinions succinctly, adapting style to different audiences.
Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. This UK based role requires individuals to have the right to work in this location.
Client Lead in Manchester employer: Wpp Media & Benefits
At WPP Media, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel in their roles. As a Client Lead, you will benefit from a comprehensive benefits package, including competitive medical and retirement plans, generous paid time off, and a strong focus on mental health awareness. Our commitment to professional growth and collaboration ensures that you will have ample opportunities to develop your skills while contributing to meaningful client relationships in a vibrant UK-based environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Lead in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or clients on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work and achievements. When you’re chatting with potential employers, refer to specific examples that demonstrate how you can inspire teams and drive client success. Let your experience speak for itself!
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can add value. When you walk into that interview, you’ll not only impress them with your knowledge but also show that you’re ready to hit the ground running!
We think you need these skills to ace Client Lead in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how you can inspire clients and teams, so share examples of how you've done this in the past!
Tailor Your Experience:Make sure to highlight your client leadership experience and problem-solving skills. We’re looking for someone who understands the ins and outs of client relationships, so be specific about your achievements and how they relate to our needs.
Be Clear and Concise:Effective communication is key! Keep your application succinct and to the point. Use clear language that showcases your ability to adapt your style to different audiences, just like you would with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Wpp Media & Benefits
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client's business and their industry. Familiarise yourself with their key performance indicators (KPIs) and think about how you can support their growth. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous client leadership experiences. Think of specific examples where you've inspired teams or clients to achieve great results. Highlight your problem-solving skills and how you've navigated challenges in the past. This will demonstrate your capability to lead effectively in this role.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts succinctly and adapt your style to suit different audiences. During the interview, ensure you listen actively and respond thoughtfully to questions. This will showcase your ability to engage with stakeholders at all levels.
✨Be Ready to Discuss Financial Acumen
Since the role involves financial interactions, brush up on your commercial knowledge. Be ready to talk about how you've managed budgets, forecasts, and financial relationships in previous roles. Showing that you understand the financial aspects of client management will set you apart from other candidates.
