Senior CX Strategy & Delivery Lead

Senior CX Strategy & Delivery Lead

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead CX projects and develop eCommerce strategies for diverse clients.
  • Company: Join WPP Enterprise Solutions, a leader in customer experience.
  • Benefits: Competitive salary, flexible working, and opportunities for mentorship.
  • Other info: Dynamic role with opportunities for professional growth and development.
  • Why this job: Make a real impact on client success while collaborating with creative teams.
  • Qualifications: Proven experience in CX strategy and strong leadership skills.

The predicted salary is between 60000 - 80000 Β£ per year.

WPP Enterprise Solutions is seeking an experienced CX/Experience Lead to join our Customer Experience team.

You will develop client e Commerce strategies, lead CX projects, and grow business with a range of clients, collaborating with UX/UI, content, analytics and developers to deliver high value outcomes.

You will manage budgets, timelines and client relationships, negotiate contracts, and mentor junior team members.

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Senior CX Strategy & Delivery Lead employer: WPP Enterprise Solutions

Join us as an Experimentation Manager and be part of a dynamic team that values your growth and contributions. Our culture is built on empathy, innovation, and courage, ensuring you have the support and resources to excel in your role while working with exciting global brands. With a comprehensive benefits package and a commitment to your career development, we provide a rewarding environment where you can truly make an impact.

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Contact Details:

WPP Enterprise Solutions Recruitment Team

We think you need these skills to ace Senior CX Strategy & Delivery Lead

Client eCommerce Strategy Development
CX Project Management
Collaboration with UX/UI
Content Strategy
Analytics Proficiency
Budget Management
Timeline Management