Product Manager (CX Commerce) in London

Product Manager (CX Commerce) in London

London Full-Time 57036 - 69710 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead digital product initiatives from discovery to market launch for a major automotive client.
  • Company: Join WPP Enterprise Solutions, a leader in digital operations and innovation.
  • Benefits: Enjoy a competitive salary, bonus scheme, training opportunities, and flexible working options.
  • Other info: Be part of a culture that values empathy, innovation, and courage.
  • Why this job: Make a real impact by bridging business strategy and user needs in a dynamic environment.
  • Qualifications: Experience in product management and consumer-facing digital products, preferably in the automotive sector.

The predicted salary is between 57036 - 69710 £ per year.

Product Manager wanted to join our Product team at WPP Enterprise Solutions.

The opportunity: Permanent London/Hybrid.

As a Product Manager at VML/WPP ES, you will sit at the absolute heart of our digital operations for one of our largest automotive clients. You are the person who ensures the team is delivering the right thing, for the right people, at the right time. You will bridge the gap between complex business strategy, customer missions and hands‑on digital delivery, translating ambitious automotive objectives into high‑performing, user‑centric digital products. Working in a highly collaborative, matrixed environment, you will act as the "glue" connecting WPP's agency teams, client's in‑house specialists, and key third‑party partners to drive measurable performance optimisation.

What you’ll be doing:

  • End‑to‑End Product Lifecycle & Delivery: Lead digital initiatives end‑to‑end—from initial discovery and hypothesis validation through design, engineering, QA, and deployment, to final market launch.
  • Requirements Definition: Translate complex market, user, business needs and stakeholder views into highly detailed product requirements, epics, user stories, acceptance criteria, and briefs.
  • WSJF Prioritisation: Contribute to fortnightly collaborative prioritisation sessions.
  • Roadmap Stewardship: Contribute to a transparent, ranked backlog to guide contributing teams away from chaotic multiple priorities toward a highly structured, quarterly planning horizon.

Cross‑Functional Collaboration & Stakeholder Management:

  • The "Glue" of the Operation: Act as the primary link across a complex stakeholder map.
  • UX, UI & Content Collaboration: Partner closely with creative and design squads to define problems, user outcomes, and design standards, ensuring all decisions align with both product vision and Client's strict brand guidelines.

Data Performance, CRO & SEO:

  • Evidence‑Based Decisions: Commission market research, competitor analysis, and customer interviews to discover unmet user needs.
  • Continuous Optimisation: Proactively monitor product performance, analyse key performance metrics, and gather feedback to drive continuous CRO (Conversion Rate Optimisation) and performance iterations.
  • SEO/AIO/GEO Integration: Ensure SEO is deeply embedded in early planning, requirements, and prioritisation rather than treated as an afterthought.

What we want from you:

  • Experience working within Product Management.
  • Strong background managing consumer‑facing digital products, ideally within the automotive space (CX, vehicle configurators, lead capture, CRM, or fleet/retail digital touchpoints).
  • Experience translating complex market, user and business needs into detailed product requirements and epic/user stories.
  • Customer‑centric: Focused on understanding, anticipating and exceeding customers’ needs.
  • Strategic & Analytical Thinker: Ability to see the big picture and translate corporate objectives into tangible, measurable digital KPIs.
  • Commercially savvy, prioritises value over output.
  • Technically Literate & Data‑Driven: Comfortable collaborating with a variety of specialists. Able to use both quantitative & qualitative measures.
  • Expert Communicator & Negotiator: Exceptional skills presenting concepts and solutions, and stakeholder management and alignment.
  • Tools: Experience using Jira, Confluence, or equivalent product management and planning software.

If you know some of this, even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact‑driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human‑centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

How we use AI in the recruitment process: To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note‑taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process.

Product Manager (CX Commerce) in London employer: WPP Enterprise Solutions

WPP Enterprise Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a focus on employee growth, you will have the opportunity to mentor junior analysts and shape impactful measurement frameworks, all while working in a vibrant multi-market digital environment. The company values data-driven insights and provides a supportive atmosphere for professional development, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

WPP Enterprise Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Manager (CX Commerce) in London

Join Product Management Meetups

Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like WPP Enterprise Solutions!

Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at WPP Enterprise Solutions would be by your initiative!

Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

Leverage Your University Network

If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at WPP Enterprise Solutions through your school's career services!

We think you need these skills to ace Product Manager (CX Commerce) in London

Product Management
Digital Product Development
Stakeholder Management
User-Centric Design
Requirements Definition
Data Analysis
Conversion Rate Optimisation (CRO)

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Product Manager (CX Commerce), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager (CX Commerce) position at WPP Enterprise Solutions. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at WPP Enterprise Solutions

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.