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For Companies At a Glance
- Tasks: Manage client and supplier journeys while ensuring smooth operations and high-quality customer experiences.
- Company: Join WPA, a dynamic company focused on enhancing local communities through better buildings.
- Benefits: Competitive salary, generous holiday, personal wellbeing allowance, and training budget.
- Why this job: Be part of a fast-paced team making a real impact in the construction industry.
- Qualifications: Experience in finance/administration and strong communication skills are essential.
- Other info: Enjoy flexibility, volunteering days, and opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Join WPA in this exciting role as a Business Co‑ordinator and play a major part in managing the administration of our client and supplier journey. Your responsibilities will include income and project management, while providing a high quality customer experience. If you thrive in a dynamic environment and have a knack for ensuring smooth and efficient operations, we want to hear from you!
What You Will Be Doing
- Manage the Expression of Interest process (EOI) ensuring that all relevant contacts are identified, engaged, followed up and all correspondence recorded on the LHC Microsoft Dynamics system.
- Work closely with WPA Partners and Appointed Companies to track and monitor payments made on WPA registered projects.
- Provide a clear audit trail for all communications both verbal and written via the LHCPG CRM system.
- Provide training and guidance to all stakeholders on the use of the LHCPG Portal and any other LHCPG system/s to ensure the effective management of project data.
- Working with the WPA Client Support Manager (CSM) and Office Manager track forecasted project income and alter / adjust projections accordingly to ensure all project forecasts are up to date at all times.
- Work with the WPA CSM and Office Manager to manage variance reporting and ensure monthly and quarterly variations are minimised and fully accounted for.
- Work with the WPA CSM and Regional Director to register and track leads, ensuring these are followed up and progressed through the system.
- Provide regular reporting on key performance indicators as requested by WPA colleagues.
- Undertake any other duties commensurate with the general level of responsibility of the post at the discretion of the Office Manager.
What You Need
- Proven experience in a finance / administration role dealing with reconciliation of financial data using various IT systems and applications.
- Comfortable using Microsoft Dynamics systems and other computer packages such as Microsoft Office (Excel, Word, Outlook, Business Intelligence (BI)).
- Experienced in providing high levels of customer service via telephone, email and face to face.
- Excellent spoken and written communication skills.
- Strong numeracy and analytical ability with focus on attention to detail.
- Outstanding communication and interpersonal skills.
What You'll Get
- Competitive basic salary
- Highly Attractive Pension
- 29 days holiday + bank holidays + birthday off
- £300 pa personal wellbeing allowance
- £1000 pa individual training budget (post probation)
- Enhanced Maternity + Paternity and Private Healthcare (Post probation)
- Flexibility, volunteering day, discounts and much more
If you’re ready to contribute to our mission of delivering better buildings and homes to enhance local communities, we want to hear from you. Join us as a Business Co‑ordinator and be part of our dedicated team.
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don’t miss out on this chance. Apply today!
Business Co-ordinator- WPA in Hengoed employer: WPA (Welsh Procurement Alliance)
Contact Detail:
WPA (Welsh Procurement Alliance) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Co-ordinator- WPA in Hengoed
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Co-ordinator role.
✨Tip Number 2
Prepare for the interview by researching WPA and understanding their projects. We want you to show off your knowledge about their mission and how you can contribute to enhancing local communities. It’ll make you stand out!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with clients and suppliers, we suggest doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Co-ordinator- WPA in Hengoed
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Co-ordinator role. Highlight your experience in finance and administration, especially with Microsoft Dynamics and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our mission at WPA. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear and professional language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at WPA (Welsh Procurement Alliance)
✨Know Your Stuff
Before the interview, make sure you understand WPA's mission and how the Business Co-ordinator role fits into it. Familiarise yourself with Microsoft Dynamics and any other relevant systems mentioned in the job description. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since providing a high-quality customer experience is key, prepare examples of how you've excelled in customer service roles before. Think about specific situations where you resolved issues or improved processes, and be ready to discuss them during the interview.
✨Be Ready for Technical Questions
Expect questions related to finance and administration, especially around reconciliation of financial data. Brush up on your knowledge of Excel and other IT systems. You might be asked to solve a problem on the spot, so practice explaining your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, how success is measured in the role, or what challenges the team is currently facing. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
