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For Companies At a Glance
- Tasks: Deliver technical support and manage relationships to ensure project success across the North East and North West.
- Company: Join Northern Procurement Alliance, a leader in public sector procurement solutions.
- Benefits: Enjoy a competitive salary, car allowance, hybrid working, and generous holiday entitlement.
- Why this job: Make a real difference in communities while developing your career in a dynamic environment.
- Qualifications: Experience in client-facing roles and knowledge of construction project management is essential.
- Other info: Great opportunities for personal development and a supportive work culture.
The predicted salary is between 39000 - 65000 £ per year.
Overview
Northern Procurement Alliance (NPA) is one of five regional business units within LHC Procurement Group (LHCPG). We work with local authorities, social landlords and public sector bodies to deliver compliant, efficient and value-for-money procurement solutions that improve homes, buildings and communities.
This is a field-based role that combines technical expertise, relationship management and on-site support, working closely with clients, appointed companies and internal colleagues to ensure projects are delivered to the highest standards.
What You Will Be Doing
- Taking responsibility for the successful delivery of technical added value support services across the North East and North West region.
- Working closely with NPA clients and appointed companies to facilitate clear communication and achieve the best possible project outcomes.
- Building in-depth operational knowledge of LHCPG frameworks, technical specifications and pricing structures.
- Providing technical support to NPA clients throughout building programmes and individual projects.
- Visiting client premises and construction sites to monitor progress, quality and compliance with specifications.
- Validating technical and pricing compliance of appointed companies against framework requirements.
- Building strong relationships with partners, suppliers and stakeholders, becoming a trusted technical point of contact.
- Supporting the development and improvement of LHCPG framework products by providing regional technical insight.
- Maintaining accurate records and audit trails using Outlook and the LHCPG CRM system.
- Liaising with technical colleagues across LHCPG to share best practice and ensure national requirements are delivered locally.
- Representing NPA at meetings, events, workshops, product launches and conferences.
What You Need
- Experience working face to face with clients and stakeholders in a customer-focused environment.
- Experience managing construction or building projects from feasibility through to completion.
- Strong understanding of construction and project management methodologies.
- Knowledge of UK public sector procurement regulations and their practical application.
- Experience working with CRM systems or similar databases.
- Degree or equivalent experience in Quantity Surveying, Building Surveying or Construction Project Management.
- Excellent interpersonal and communication skills.
- Strong organisational skills with the ability to manage your own diary and workload.
- Good commercial awareness with strong numeracy and analytical skills.
- Experience writing specifications and developing pricing schedules. (Desirable)
- Experience developing client relationships that deliver business growth. (Desirable)
- Knowledge of social housing and local authority sectors within England. (Desirable)
What You’ll Get
- Salary of £52,000 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 34 days holiday + bank holidays
- Hybrid working with a primarily field-based role and one day per week at the Exeter office
- £1,000 per annum individual training budget (post-probation)
- £300 per annum personal wellbeing allowance
- Enhanced maternity & paternity benefits and private healthcare (post-probation)
- Flexibility, volunteering day, employee discounts and more
Don’t miss out on this exciting opportunity to join LHCPG and make a meaningful impact on communities across the UK. Apply now and take the next step in your career journey with us!
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified.
Technical Support Manager- NPA in Ashton-under-Lyne employer: WPA (Welsh Procurement Alliance)
Contact Detail:
WPA (Welsh Procurement Alliance) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Manager- NPA in Ashton-under-Lyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and public sector. Attend industry events or workshops where you can meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and project management skills. Be ready to discuss specific projects you've managed and how you’ve built relationships with clients and stakeholders.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've tackled challenges in previous roles, especially in client-facing situations or while managing construction projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Support Manager- NPA in Ashton-under-Lyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Manager role. Highlight your experience in managing construction projects and working with clients, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of public sector procurement regulations – it’s a big plus for us!
Showcase Your Communication Skills: Since this role involves a lot of relationship management, make sure to demonstrate your excellent interpersonal and communication skills in your application. We love candidates who can clearly convey their ideas and build strong connections with clients and stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at WPA (Welsh Procurement Alliance)
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction and project management methodologies. Familiarise yourself with the specifics of UK public sector procurement regulations, as this will show that you're not just a candidate, but a knowledgeable asset for the role.
✨Showcase Your Relationship Skills
Since this role involves a lot of client interaction, be prepared to discuss your experience in building relationships with clients and stakeholders. Have examples ready that demonstrate how you've successfully managed these relationships in the past, especially in a customer-focused environment.
✨Demonstrate Organisational Skills
This position requires strong organisational skills, so be ready to talk about how you manage your workload and diary. Share specific strategies or tools you use to stay organised, especially when juggling multiple projects or client visits.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the role and the company. Ask about their current projects, challenges they face, or how they measure success in this position. This shows your genuine interest and helps you assess if it's the right fit for you.
