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- Tasks: Act as an ambassador for WPA, managing relationships and resolving queries.
- Company: WPA, a leading private healthcare provider with over 100 years of experience.
- Benefits: Starting salary of £25,000, private medical insurance, and annual bonuses.
- Why this job: Join a supportive team and make a real impact in healthcare.
- Qualifications: Excellent communication skills and a positive, self-motivated attitude.
- Other info: Enjoy fun social events and excellent career growth opportunities.
The predicted salary is between 25000 - 25000 £ per year.
The starting salary is £25,000 (pro rata for the duration of the placement year). The role is full time (37 hours per week) and is based in our office on Blackbrook Business Park in Taunton, TA1 2PE. Suitable candidates must live within a commutable distance to our office in Taunton.
About WPA
WPA is a private healthcare provider with over 100 years’ experience in treating our customers the way in which we would wish to be treated. As a non-for-profit organisation, it’s not only our customers we look after, but our amazing workforce who are the key to our success. WPA is thrilled to announce that we have been named the Which? Recommended Provider for Private Medical Insurance (PMI) for the second consecutive year. This prestigious recognition by Which?, the UK’s leading consumer champion, highlights WPA’s unwavering commitment to delivering market-leading service excellence and customer satisfaction.
We offer an attractive starting salary alongside our annual non-contractual bonus. Your health and wellbeing is very important to us and you will have access to our private medical insurance cover, a WPA cash plan and private remote GP services (this will be dependent on the contract length). Other benefits include purchasing additional annual leave, pension and length of service awards which make us stand out as an employer of choice. Social events are fun and frequent, including BBQs on the patio, annual parties, teambuilding and sporting events.
About the role
Within this role you will act as an ambassador for WPA by becoming an integral part of the relationship between WPA and group contacts, intermediaries, healthcare partners and employee benefits consultants, responding to queries and helping prepare for scheme review meetings. As a Relationship Coordinator you will also:
- Be the first point of contact for group scheme queries and issues raised by our internal helpdesks.
- Assist with core department functions such as checking departmental mailboxes, producing reports and analysing data.
- Support the Relationship Managers in the development and maintenance of our relationships with our customers including resolving any complex issues, cases and complaints.
- Prepare and produce generic and bespoke literature on behalf of the Relationship Managers.
About you
The successful candidate will be able to represent WPA professionally at all times, supporting the Relationship Managers in all aspects of their role and enabling them to build positive relationships easily with internal and external stakeholders. They will have excellent communication skills, attention to detail and the ability to achieve deadlines and targets to a high standard. We are looking for a self-motivated, positive and hardworking candidate who is able to work individually and as part of the team.
Application support
If you could benefit from having any additional support with your application for whatever reason, please do not hesitate to contact a member of the Personnel Services Team in confidence so that we can discuss it further. We are happy to help in any way we can. We are all different, be yourself and thrive.
WPA is a not for profit environmentally friendly organisation whose ethos is treating others as we would like to be treated including our fabulous team, customers, and local community. We hire great people; we believe in everyone and recognise that individual differences is what makes our team stronger.
Closing date: This remains flexible subject to us finding the right candidates, we therefore recommend that you apply at your earliest convenience.
Relationship Coordinator - Placement Year in Taunton employer: WPA Health Insurance
Contact Detail:
WPA Health Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Coordinator - Placement Year in Taunton
✨Tip Number 1
Get to know WPA! Research the company culture, values, and recent achievements. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Relationship Coordinator role. Personal connections can make a big difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to relationship management and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining WPA and ready to contribute to their mission of treating others well.
We think you need these skills to ace Relationship Coordinator - Placement Year in Taunton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Coordinator role. Highlight your communication skills and any relevant experience that shows you can build positive relationships, just like we do at WPA.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for helping others and how you align with our ethos of treating everyone with respect.
Be Detail-Oriented: Attention to detail is key for this role. Double-check your application for any typos or errors before hitting send. A polished application reflects your commitment to high standards, which is something we value at WPA.
Apply Early!: Don’t wait until the last minute to submit your application. We’re flexible with our closing date, but applying early gives you a better chance to stand out. Head over to our website and get your application in!
How to prepare for a job interview at WPA Health Insurance
✨Know Your Stuff
Before the interview, make sure you understand WPA's mission and values. Familiarise yourself with their services and recent achievements, like being named the Which? Recommended Provider for Private Medical Insurance. This shows your genuine interest in the company and helps you connect your skills to their goals.
✨Showcase Your Communication Skills
As a Relationship Coordinator, excellent communication is key. Prepare examples of how you've effectively communicated in past roles, whether resolving issues or collaborating with teams. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Think of specific instances where you resolved conflicts or improved relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your capabilities.
✨Emphasise Teamwork and Independence
WPA values both teamwork and self-motivation. Be prepared to discuss how you thrive in a team environment while also being able to work independently. Share examples that highlight your adaptability and how you contribute to team success while achieving personal targets.