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- Tasks: Manage e-commerce accounts and build strong relationships with merchants.
- Company: Join Wowcher, a fun and creative team in Camden Town.
- Benefits: Flexible working, 25 days holiday, free fruit, and wellness perks.
- Why this job: Make a real impact in a fast-growing company from day one.
- Qualifications: Strong communication skills and an interest in consumer trends.
- Other info: Enjoy monthly socials, games area, and a smart-casual dress code.
The predicted salary is between 36000 - 60000 £ per year.
Join the Wowcher Team - We are hiring an E-Commerce Account Manager!
Location: Camden Town (Embrace the office vibes - 4 days a week!)
Are you an E-Commerce Account Manager ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK.
We are looking for someone with an eye for account management and an interest in developing Merchants we have. A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously.
- A technical background to deal with Merchants' technical issues
- Excellent presentation and communication skills
- An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve
- Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around
- Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders
What will my responsibilities be?
- Actively calling targeted businesses with the ultimate aim of signing fabulous merchants
- Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base
- Providing clients with relevant information; especially in response to enquiries about products and services
- Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation
- Dealing with Merchants' technical issues
- Meeting weekly KPIs and monthly sales targets
Why Wowcher is Your Next Stop:
- Our office is like no other - it’s a hub of fun and creativity!
- Flexible working - blend office and home for your ideal work-life mix
- 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days)
- Free fruit to fuel your day
- Weekly breakfast feasts every Wednesday - Rise and shine! Why not grab a coffee and a pastry to start your morning
- Wellness Wednesdays (hello, free massages!)
- Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco
- Games area for some friendly competition
- Benefits platform Perkbox so you can get discounts and rewards across the UK!
- Monthly social events – All Bar Wowcher! get to know your awesome colleagues
- Legendary all-company parties twice a year - don’t miss out!
- Cycle Scheme and Season Ticket Loan to get you moving
- Auto-enrolment pension scheme with up to 10% employer contribution
- Enhanced Employee Assistance Provider for confidential support and advice
- Eye Care Vouchers – we’ve got you covered!
- Store discounts across the Wowcher website (including travel deals!)
- Smart-casual dress code every day!
Want to know more? Check out: https://careers.wowcher.co.uk
E-Commerce Account Manager in London employer: Wowcher
Contact Detail:
Wowcher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Account Manager in London
✨Tip Number 1
Get to know Wowcher inside out! Familiarise yourself with their deals and partnerships. This way, when you chat with potential clients, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Create a mock presentation about how you would approach account management at Wowcher. This will help you feel confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former Wowcher employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the E-Commerce Account Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Wowcher team.
We think you need these skills to ace E-Commerce Account Manager in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and creativity into your words. Remember, we’re all about that Wowcher vibe!
Tailor Your Application: Make sure to tailor your application specifically for the E-Commerce Account Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining the Wowcher family!
How to prepare for a job interview at Wowcher
✨Know Your Merchants
Before the interview, do your homework on Wowcher's current merchants and their offerings. Understanding their business model and how they fit into consumer trends will show that you're genuinely interested and ready to contribute from day one.
✨Showcase Your Communication Skills
As an E-Commerce Account Manager, you'll need to communicate effectively with clients. Prepare examples of how you've successfully handled client relationships in the past, especially any tricky situations where you turned objections into opportunities.
✨Prepare for Technical Questions
Brush up on any technical knowledge related to e-commerce platforms and common issues merchants face. Being able to discuss these confidently will demonstrate your capability to handle technical queries and build trust with clients.
✨Bring Your A-Game to Presentations
Since creating pitches and proposals is a key part of the role, practice presenting your ideas clearly and engagingly. Consider preparing a mock pitch for a hypothetical merchant to showcase your creativity and negotiation skills during the interview.
