Housing Officer

Housing Officer

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Woven

At a Glance

  • Tasks: Support tenants and communities, tackling housing issues and making a real difference.
  • Company: Woven, dedicated to improving lives and communities through social housing.
  • Benefits: Generous pension, up to 31 days leave, private medical insurance, and hybrid working.
  • Other info: Flexible working hours and a supportive environment for career growth.
  • Why this job: Join a passionate team and create meaningful change in people's lives.
  • Qualifications: Experience in housing management and proficiency in Microsoft Office required.

The predicted salary is between 31500 - 38500 £ per year.

We are Woven and our dedication and focus on homes, lives and communities is evident in everything we do in the service we deliver to our tenants, service users and the communities in which we serve.

We are passionate about the work we do, the difference we make within the communities in which we work and the potential impact we can make on society.

We are always looking for people who share that passion and who want to make a meaningful difference.

A career in social housing can, at times be a challenging one but the rewards outweigh any difficulties and challenges along the way.

Every department and every team member has the potential to make a real difference.

If this sounds like a place you would like to work then we ask that you have relevant experience of working in a housing management environment, including working on voids, allocations, debt recovery and dealing with anti-social behaviour.

You have experience of using the Microsoft Office suite of programmes, working with internal and external stakeholders, and experience of using a Housing Management computerised information system.

Our benefits to you include: Generous employer pension contribution of 15.5% for 2026-27.

Salaries are reviewed annually and increased in accordance with the Associations Remuneration Policy.

Up to 31 days annual leave with 12 customary holidays per annum.

Private Medical Insurance Health Cashback Plan Flexitime Hybrid working (3 days office; 2 days at home) 24/7 Counselling Service And a range of other excellent work and family friendly policies.

Skills: Housing Management Housing issues

Housing

Benefits: Flexitime Mobile Phone Laptop Paid Holidays Parking Medical Aid / Health Care Pension Fund TPBN1_NI

Housing Officer employer: Woven

Woven is an exceptional employer that prioritises people and community, offering a rewarding work environment for those passionate about social housing. Located in Derry / Londonderry, we provide competitive salaries, flexible working options, and opportunities for personal and professional growth, all while making a meaningful impact on the lives of our tenants. Join us to be part of a dedicated team that champions resident engagement and community investment, ensuring that your work truly enriches lives.

Woven

Contact Details:

Woven Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Officer

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Woven.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Woven!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Woven, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Woven or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Housing Officer

Housing Management
Voids Management
Allocations
Debt Recovery
Anti-Social Behaviour Handling
Microsoft Office Suite
Stakeholder Engagement

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Woven:Before hitting send, make sure to tailor your application specifically to Woven! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Woven

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.